Hostal La Estrella - Madrid

The room is small but clean. The neighborhood is a bit rundown, but it is very close to the main road, Gran Via. The best part was a surprise breakfast left for us, complete with a mini fridge in the room. We would stay here again.

The room was small, uncomfortable, uncarpeted (just with a solid, plastic flooring, thus unpleasantly too hard & cold to walk on without shoes on...) & although it was agreed online to book it as it is, with a shared bathroom to be accessible by the corridor on the same floor, I had expected that the room itself would contain a kind of water sink with a running/tap water, but even the ordinary cups/glasses were not provided, despite the availability of the fridge, with no tables (apart from the small drawer-box & a chair). Also the walls were too thin, without sound isolation, thus a bit noisy inside out. The major benefit was the hotel location & perhaps I would have been better off had I booked a single room with self-contained shower/bathroom, if available(?)...

Room was small but clean. Double bed seemed small for two people. Walls are too thin - you can hear the person speaking in the room next to you, you can also hear their television, and you can hear all the commotion in the lobby area. Eugenia provided excellent service.

Very limited English, owner very abrupt when demanding payment, however housekeeper was lovely.

I choosed this hotel for its location, it is right next to the old historical city centre. The staff was friendly, welcoming and helpful. Great location, great price.