Courtyard by Marriott New York Manhattan / Chelsea

Kraftigt bullrande värmeanläggning.

Nice smart en suite room. Fridge in room. Easy to Penn station and to get around.

Everything seemed new, modern and nice. Loved having a full size shampoo and conditioner in the bathroom. Beds super comfortable.

My husband, sister-in-law, elderly m-i-l,and I found the the staff and service delightful, especially at the in-house Starbucks serving breakfast. We expected the room to be small; it IS Manhattan, but there was not much turn-around room for a handicapped accessible room. The bathroom was large enough, but still the bath mat for the tub was just a flimsy towel-like thing, not a rubber backed mat to prevent slipping for an elderly or handicapped person. And that is exactly what we had happen. My m-i-l cracked her head on the corner of the bathroom door and needed to be transported to the nearest ER. The hotel was efficient and helpful every step of the way, including holding our luggage, since we were checking out, but now missed our train after 12 hours in the ER. They gave us back the same room, hugely discounted (though not free), and since we found her hair still in the edges of the bathroom door, I truly doubt the room had been thoroughly cleaned and disinfected since WE wiped up the profuse blood ourselves earlier that morning. Yes, we took photos. The real kicker is my m-i-l and s-i-l already had a Courtyard by Marriott reservation that they were paying for this same weekend in our town, since we had only planned to be gone ONE night and they did not want to change rooms. Now it was an empty room for two nights while we paid for the Courtyard in Chelsea and lost $500+ in theater tickets. Fortunately Amtrak changed the reservation w/o hassle and all is well.

Had a great one night stay here. We were able to check in a few hours early, front desk was kind and courteous.