Hotel Surya

Brilliant

What I really liked: the service, cleanliness, the sweet natured staff, the immaculate garden, the location, the recently done up luxury rooms and the food. So overall, a fantastic stay. What the hotel could improve on: better towels, availability of pen and notepads / post-its in the rooms, and refrigerators that are maintained. I would recommend anyone going here to choose the renovated luxury rooms.

The Hotel was located in a so-so area, but I guess it was the better area of Varanasi, but I must say that the hotel helped my to get tours to the Ganges at a one and a half time the price, due to traveling solo, but the price was reasonable, and the trip to the airport was also organized by the hotel at a slightly higher price

Breakfast selection was very good and the on demand omelettes were delicious. Tea service was spotty at times. We dined at the hotel's Canton Royale Restaurant often and the food was superb and reasonably priced. Beer was exceptionally expensive. Free Wifi was actually only for one person/device, but after discussing the absurdity of registering 2 guests and then offering only one Wifi service, the manager reconsidered. In fact, the manager was a very kind, understanding gentleman who offered an appropriate solution to a sleepless night caused by other disrespectful guests and also assisted us with money concerns caused by the Indian government's nightmarish demonetization policy. Be forewarned that visiting India at this time will force you to run from atm to atm every day in hopes of acquiring meagre sums of cash. Besides the unusually odd electrical outlets, our stay turned out to be quite pleasant.

Hotel is okay but during my stay renovation work was going on and because of this it was highly uncomfortable. Deluxe room is not good as the toilet leaks. Tea maker does not work you have to remind many times to get the tea bags etc in the room. Overall mind set of the staff is like a small Street hotel though the food price structure is very high and there is nothing around.these are very small things and practicality does not cost any thing but a big big favourable impression on the guest.