Location and setting is amazing, it truly feels integrated with the park it’s set within, and with that comes this great sense of peacefulness which we loved . Staff are super friendly, breakfast/ restaurant is very acceptable and decent dishes, tea and scones are a must try. But not all is well here, with signs of decay or lack of maintain in and around the houses, including frayed bath robes, chipped countertops and wood panelings. Also, we paid extra for a house because it had a picture of a glassed ceiling on top of the bed (Deluxe Bungalow) but it appears to be a mistake by the hotel on the room pictures selected for this house as this feature is only available in the Tree Houses (which are cheaper but were fully booked at the time). Mentioned it to reception but was met with a “yes you’re right” but didn’t do anything about it. Would go back but not for the same price.