Palazzo Navona

Kanonbra läge, trevlig personal och snyggt i största allmänhet. Lite väl hårda sängar för min smak dock.

Hotellet ligger helt perfekt. Nära till allt. Trevlig personal och en härlig takterrass. Den dagliga primitvon är trevlig.

The hotel was lovely. In a great location for walking to many different attractions. Front desk staff and bellman were always helpful. We did have problems with the wait staff at the rooftop bar. We were charged for more drinks than we consumed, we had to have them correct the bill before paying. They serve appetizers with your drinks. We asked 3 times for appetizers. They told us the kitchen was making fresh ones. Both tables next to us received appetizers before and after we asked yet again, we still did not receive any. We ordered off the menu a sandwich. The service at the rooftop bar was horrible. It’s too bad I couldn’t give them a better rating due to this problem. We informed the front desk about it. We never heard anything, if they even tried to fix the issue.

First you should know we travel very much, many hotels, B&B's, etc. We found Palazzo Navona based on recommendation of a friend. We just loved it. The staff was amazing, they are well versed in being the best and showing the customer is the boss....just everyone from the front desk to the restaurant to the roof bar. Hotel was very clean, and the best location.