One of the worst Ive ever stayed. Check in closed at 4.30pm, after that you enter via a night door which is located down a dark, dingy alley and used as the outdoor area full of smokers. I arranged a late check in before booking, the staff answering after hours seem really inconvenienced, and not engaging at all. They take your credit card details, hand you a key and you have to ask about the location of your room and check out times. I was embarrassed for Australia if this is what our international guests would get greeted on their travels to this beautiful city. The single private room had holes in the floor, which was made of chipwood, the bedding was old, it generally felt unsafe and I locked my bags. I wasnt given a towel as I arrived 'after hours' at 7.30pm, even though one should be included with the room. Everytime someone came or went from the night door (4.30pm onward) the noise of the door banging and voices, footsteps could be heard (keeping in mind they walk past all the private rooms who are paying higher rates). The hostel had zero atmosphere, common areas empty aside from a blaring TV. Probably because the rules and threats of $ fines for any fun (drinks, food, noise). It felt so scabby most wouldnt run the risk of breaking any rules. I was worried they'd steal my ccard details. The location is not amazing either, most local restaurants tailor to the CBD and were closed at 7.30pm.The only good thing was no bed bugs, but honestly that was a surprise.