Roomers Baden-Baden, Autograph Collection

It’s a lovely hotel a short walk from the centre of Baden Baden. It’s the small things that let it down: Bins not emptied daily Dusty surfaces Being charged for full 24 hour parking when the car has only been in the garage over night On the whole I would stay again as the rooms are lovely and the staff try hard.

Brilliant hotel.

Loved it

Beautiful property-staff were friendly and efficient. We would definitely stay here again.

Amazing hotel with a modern design, but room service wasn’t as good as the hotel. Note for summer visitors: air condition is not that good.

rooms were great; dinner - food excellent, ambiance awful due to protestitues flaunting their services; services awful; staff dishonest - do not let your car be driven into to garage, caused damage to wing mirror and denied that this was the case, three witness can verify otherwise

excellent design and finishing high quality furnished spacious room

Roomers is a hotel that pays attention to every detail, and executes perfectly. The rooms are designed smartly, balancing sleek design with functionality. With it’s fun and quirky vibe, this hotel is the perfect place to go to enjoy the spa town and indulge.

Fantastic quality rooms - really felt special and a lot of thought had clearly gone into it. Only slight downside is that the bar is effectively concealed behind an anonymous door - I only found it by accident!

The hotel has a fantastic decoration, reminds you of Miami Beach. The bed is super comfortable, the shower is all you can ask from a five star hotel. But the lack of good customer service makes you want to turn around and leave. I arrived to a lobby with people sitting and standing around and I had no idea where to check in. After a while I had to ask where to go or stand around waiting until somebody notice my presence. When I booked the hotel it was showing a picture with a bathtub in the room but once I finally checked into the room there was no bathtub and I requested a change that cost me another $75.00 euros, which I happily pay when worth it. In the new room there was a bathrobe that had been used, was wet and smelling of smoke hanging in the bathroom for us to use. I immediately walked to the cleaning lady that was working right outside my door for help and she was gracious enough to provide a clean robe. I don't care for robes but a smelly one in a closed room was not pleasant. The AC in the room had to be controlled from the front desk and after a while it was just an annoyance. Aside from the valet and the cleaning lady, so much is lacking from their customer service. With all the poshness they offer this is not a hotel I'll ever stay again in Europe or anywhere else. It's cold and snobbish, I couldn't wait to leave first thing in the morning. In the end it was one of those regretful expense that could have been a truly great experience had they been more friendly.