Herla Masteri Thao Dien

the place was nice with a good view the only thing bad was the service when we arrived we were told to go to building t2 at 2 pm check in time, we arrived at 1:40 pm maybe to check in early we had all our bags and tired of traveling we just wanted to get to our room and freshen up. we arrived and no one new about our reservation so we tried to call and what happen they sent us an email while we were in travel that we needed to go to a different building and check in time was now at 3 pm and they told us to go eat until they get the room ready for us. we called and my wife called and they hung up on my wife so I was ready to book a hotel somewhere else when the cleaning staff came down to take our luggage while we went to go eat and wait for our room. when leaving I called in the morning to see where I am to leave the key card and the manager sounded like she just woke up and I asked her did you just wake up and she said yes and hung up, so I asked the front desk to leave the key card with them and they said they don't take the key card from clients so I had to leave the key card in the unlocked mail box. when I left the first review it was not good and they called me and asked me to remove my post and they kept asking me to remove my post so I told them that I was busy and I had to go and I hung up on them. the place is nice but the management has to go, I would of fired the management if they were working at my business if I didn't I would not have a business to run

It was a pleasant stay. The apartment is clean and tidy. The sorroundings is nice. The only thing that is uncomfortable are the mattresses they are hard,.Need more space to hang laundry. Over all it is a nice apartment to stay away from home as it is well eguip. I would rent this again if ever come back.

Our stay at Herla Masteri Apartment was great it is very close to all amenity. The place is nice and clean but i think a little small for a family of 5. The apartment is clean and tidy. We will stay here again if ever come back.

We stayed here for one night and we loved it. Everything was clean and comfortable, especially the swimming pool was nice and large.The kids loved it! The staffs were very nice, helpful, and friendly. We would like to stay again next time!

Everything is good except the mattress of the bed is too hard.