8/10 Väldigt bra
28 mars 2022
Belize is gorgeous, English is the main language, currency rate fixes at $2 BZE to $1 US. Downfalls of Naia while booking through Expedia. I decided to book at Naia Resort and Spa mainly because during a prior visit everytime I saw a Naia van everyone seemed to get VIP service like at the airport Naia guests were greeted at the airport with cold bottles water and lavender scented towels on an adorable bamboo tray, looked super boujee. I had high expectations! When I arrived to Placencia I wasn't greeted and just sat on the concrete and waited 45 minutes till the van showed up, no water, no towel, but a nice driver. No Welcome Drink. The resort looked down on Expedia, no ViP rewards or Gold member perks but there were 3 groups of guests 1. The residents 2. Naia direct guests 3. Guests who booked through sites like expedia with the lowest service.
The Naia facebook page posted about the $18 health insurance requirements for Belize, but noted "REIMBURSE THE FULL COST OF THE INSURANCE POLICY FOR ALL NAIA GUEST." At checkout when I asked about the $18 credit and was told oh that is ONLY for guests who booked directly through NAIA and NOT Expedia...the concierge went on to say it was out of her hands and made a big deal about it. Not to mention the TV and AC didn't work at first the TV cable box had to be replaced, the AC needed freon. Naias employees were very nice the property was clean, safe and I love Placecia Belize just not VIP like Expedia advertised.
Amanda, 7 nätters resa
Verifierad gästrecension från Expedia