6/10 Bra
12 januari 2020
The hotel is quite cosy with nice rooms and near the beach. Most of the staff was very nice but the woman who seemed to be the head receptionist was a disaster! First there was no transfer picking us up from the airport, something that was included. We had to pay for a taxi and she had no intention to pay it when we arrived. Then she tried to sell loads of tourist trips to us that we did not want. When we asked for restaurants in the area she told us they where bad and expensive and that we should stay at the hotel even though the restaurant was closed (??). One day we asked for a taxi to Star fish beach, she ordered a taxi, but we realized after a km that she had told the driver to take us to another beach (we had dated friends on starfish beach). Finally we asked for a transfer for the flight back and clearly told her we are 4 persons with four suitcases. When the car finally arrives its a small car and we had to get angry and make her get one more car. She definitely made our stay less enjoyable and we would not come back as long as she is around!!
Fredrik
Fredrik, 4 nätters familjeresa
Verifierad gästrecension från Hotels.com
