I made an online booking and confirmed a week later regarding my booking. To my surprise when I came to check in I had to pay an additional R165. We got key to the rooms they had allocated for us and when out for a few minutes when we came back with my sister and friend, my sister who was allocated in a ladies room found that they put in males with her in the same room - in a guys room we were mixed with smoking and drinking guys. This was indeed a bad experience. My sister was given another room it had extra beds we then decided to sleep there. When we checked out we were told we have to pay an extra R195 because the room is expensive. They didn't even apologize for the inconvenience caused. What I know is that we'll never use the place again and don't recommend it to anyone. The blankets were old on smelly, though the sheets were clean and showers not bad. But still.