4/10 Regular
27 de noviembre de 2024
Very bad communication!
Check in was awful. When we got there, the concierge couldn’t find anything about our stay and spent 30 minutes+ on the phone going back and forth with someone named Maria. I had to show them receipts proving our reservation. From other reviews I tried to do my due diligence ahead of time by filling out the form and calling the number on the form but that obviously didn’t help. We asked for parking (extra fee) and due to the confusion we’re told we would get it the next day. We didn’t and that concierge person said she had nothing to do with it. There was a hockey game and no parking so we had to park blocks away. We did end up moving the car closer around 11 pm because we were worried that our car would get broken into. It’s 2 hr parking starting at 9 am so we figured we had enough time when we checked out. Nope. We got a parking ticket at 10:04 am. The apartment was nice be but not worth all of the trouble we had staying there. It is an apartment building and they are renting some of the units out but very disorganized!
Jennifer
Jennifer, se hospedó 2 noches con familiares
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