4/10 Fair
Dec 1, 2024
Run down, poorly maintained, poorly managed
To start, the room wasn’t ready, when we got in there, it smelled like mold which we then saw around the air vents. There was no toilet paper, went to the office and couldn’t find anyone in sight. There was another person trying to check in and he tried calling a number he found online. We saw someone’s eaten takeout just left out in the open and exposed in the kitchen. The building looked like it was really nice at some point but it hasn’t been painted and maintained, leaves in the bottom of the pool, rust railings that didn’t look like they would hold themselves up, let alone a human. The complimentary coffee in the lobby was cold and it looked like they stole a sleeve of cups from Waffle House. All of this I would expect of a room for $50 a night, but not $260!!!
DeAnna
DeAnna, 1-night trip
Verified Hotels.com guest review