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Marsden Stay Rotorua

3.0 star property
Glenholme hotel

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Marsden Stay Rotorua

Superior Twin Room | Free WiFi, bed sheets
Exterior
Superior Room, 1 King Bed | Living area | 42-inch Smart TV with digital channels
Room amenity
Shower, free toiletries, hair dryer, towels

Reviews

7.4 out of 10

Good

Popular amenities

  • Non-smoking
  • Free parking
  • Free WiFi

Main amenities (3)

  • Daily housekeeping
  • Luggage storage
  • Limited hour front desk

Feel at home (5)

  • Daily housekeeping
  • Digital TV service
  • Free self parking
  • Free toiletries
  • Hair dryer
The price is $73
includes taxes & fees
$63 per night
Jan 16 - Jan 17

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Suite

Free WiFi, bed sheets

Family Suite

Highlights

Heating
Smart TV
2 bedrooms
Hair dryer
2 bathrooms
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Free WiFi, bed sheets

Superior Twin Room

Highlights

Heating
Smart TV
Hair dryer
Digital channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 Queen Bed

Highlights

Heating
Smart TV
Hair dryer
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

Highlights

Heating
Smart TV
Hair dryer
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Heating
Smart TV
Hair dryer
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Arawa Park Hotel

Free parking
Free WiFi
Restaurant
Gym
7.2 out of 10, Good, (1005)
The price is $89
includes taxes & fees
$78 per night
Jan 8 - Jan 9
Arawa Park Hotel
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About the neighborhood

Map
273 Fenton St, Rotorua, Bay of Plenty, 3010

What's nearby

  • Rotorua Central Mall - 8 min walk - 0.7 km
  • Tamaki Maori Village - 15 min walk - 1.3 km
  • Polynesian Spa - 16 min walk - 1.4 km
  • Whakarewarewa: The Living Maori Village - 2 min drive - 2.2 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 2.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Scope Cafe Rotorua - ‬11 min walk
  • ‪Kfc - ‬15 min walk
  • ‪Pizza Hut - ‬8 min walk

About this property

Marsden Stay Rotorua

Enjoy your visit to Rotorua with a stay at Marsden Stay Rotorua. Guests will have free perks like WiFi and self parking.

Languages

English

At a glance

Hotel size

  • 56 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 7:00 PM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking

Other information

  • Smoke-free property

Property amenities

What to do

  • Hot springs nearby

Services

  • Front desk (limited hours)
  • Luggage storage

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Breakage deposit: NZD 100 per stay

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub

Policies

This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Frequently asked questions

Does Marsden Stay Rotorua offer free cancellation for a full refund?
Yes, Marsden Stay Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Marsden Stay Rotorua?
Sorry, pets aren't allowed.
Is parking offered on site at Marsden Stay Rotorua?
Yes, there's free self parking.
What are the check-in and check-out times at Marsden Stay Rotorua?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.
What's the area around Marsden Stay Rotorua like?
Marsden Stay Rotorua is a short 8-minute walk from Rotorua Central Mall and 15 minutes' walk from Tamaki Maori Village.

Reviews

7.4

Good

7.8/10

Cleanliness

8.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Good

In maintenance, to be tested next time
Hotel in maintenance, minimum furniture in the room, no laundry, no heated pool. The staff is very caring though.
Dominique, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Worth giving it a chance
So… my room was great. Updated and clean. Comfortable and good location. Front desk was really helpful. The whole property is being renovated and based on my room, it will be really nice. Just know that currently (Oct 2024), not all the property looked great. Give it a shot though. A little rough still on the exterior but the room was great.
Judith, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Greg, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just what we needed
It was a place to put our heads down for a couple of nights. The price was excellent and the staff extremely helpful. We could not have been happier Many thanks
Michael, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Milky, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Being updated but what has been done is good
The King Size room I booked was well appointed and modern. Everything was very clean. Some parts of the hotel are being updated so the stairway seemed to have paint on it tho the corridors were fine. The pool is currently not in use. It’s small but adequate. The area it was in looked fine. The reception and staff were was well done. The restaurant opens in about six weeks approx. Car park well marked. There is no lift but the staff took my heavier bag up for me.
Denise, 2-night trip
Verified Hotels.com guest review

6/10 Good

stayed only 1 night, beds comfy. The whole building needs revamp
Andrijana, 1-night romance trip
Verified Wotif guest review

6/10 Good

Extremely comfortable beds. Bathroom good. However, no refrigerator in the room and the hotel was undergoing renovations.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Currently under refurbishment. Could eventually be good but currently a construction zone. I would recommend everyone to stay clear of this place until work is complete. Pool is full of green slime. Public areas all very dusty. Shower did not drain properly. We couldn’t enter car park to check in as driveway was blocked with orange cones. Very inconvenient when needing to offload luggage. Trash bins had not been emptied from the previous guests in the room. No fridge in room - just an empty space where fridge should be. Wish I had never booked this place.
Amy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Currently Marsden Stay is under going a make over. This however did not impact my stay at all. The room I stayed in had been renovated and was lovely and clean. I would only recommend a full length mirror somewhere in the room. I will recommend Marsden Stay and look forward to seeing your upgrades in the future. Best wishes. Gabrielle.
Gabrielle, 1-night family trip
Verified Expedia guest review

4/10 Fair

Not all amenities were accessible as portrayed on this site. Pools were closed. Laundry unusable. Nil on-site dining available. Room was tidy upon arrival. First in first served parking.
Trin, 3-night romance trip
Verified Expedia guest review

6/10 Good

First impression driving was bad. It was apparently under renovation in areas but just seemed very run down generally. Our room had been completed but was full of construction fine white dust, thick in some places, like it just hadn’t been cleaned. Aside from that though, it needed a thorough clean e.g toilet and shower were pretty gross. The bed had no duvet covers, just a sheet on it. The pool was green and out of order. Little things also put me off, e.g the windows and slider door weren’t locked. If I hadn’t checked them we might’ve not realised and the room would not have been secure. Smoke detector looked like had been removed while painting ceilings and not put back, that concerned me having a small child. The fridge was so noisy we had to turn it off so we could sleep. Overall I was pretty disappointed. If it wasn’t already early evening when we arrived I would’ve bailed and looked for an alternative. Rookie mistake I saw 10/10 rating but was only 1 review and I didn’t look at the reviews when booking. There are so many options in rotorua, I’d look elsewhere.
Luke, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Dodgy, mostly unclean and run down.
Josette, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff were extremely helpful Knew the Restaurant & Bar were under restoration But appears the entire establishment is be refurbished Rooms were being painted in other blocks while there The Block we were in was fresh, so been recently completed The Trades weren't in Your Face nor invasive So wasn't an issue Had stayed in previous years when was another name, discovered on arrival Four Canoes or something like that So was suddenly looking forward to the outdoor Thermal Pool that had experienced on couol if other stays But unfortunately, was Under Maintenance So didn't get to enjoy Otherwise, pleasant stay Unfortunately, left Chromecast at home Attempts to connect directly with TV or WiFi failed So only had FreeView
Chris, 4-night family trip
Verified Wotif guest review

10/10 Exceptional

It is renovated and very clean incl. very friendly owner.
Roman, 1-night trip
Verified Expedia guest review

2/10 Poor

공사중 한가운데 방에서 묵었다
전체 객실을 공사중이였고 그 공사장 가운데 먼저 완성된 방이 우리방이였다. 공사소리는 나지 않았지만 방마다 전체공사중이여서 냄새가 났고 심지어 방도 새로 세팅되어서 깨끗하긴 했지만 페인트 냄새가 빠지지 않았다. 미리 알았다면 예약하지 않았을것이다. 공사장 가운데서 자고나온 느낌
YUJIN, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

corrado, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Anne Elise, 4-night trip
Verified Hotels.com guest review

6/10 Good

Toller Service, Zimmer ok
Gerade im Umbau, was ja nicht schlecht ist, da die Anlage so in Schuss gehalten wird. Kein Baulärm. Die Anlage selbst ist in Ordnung, die Zimmer zweckdienlich. Besonders hervorheben möchten wir den Service an der Rezeption. Dieser war wirklich sehr gut und sehr freundlich.
Paul, 3-night trip
Verified Hotels.com guest review

6/10 Good

Propreté 👌.
4-night family trip
Verified Hotels.com guest review

6/10 Good

Johan, 3-night family trip
Verified Hotels.com guest review