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Promenade Park Hotel

4.0 star property
Hotel with restaurant, near Arbat Shymkent

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Promenade Park Hotel

Property entrance
Point of interest
Classic Twin Room | Room amenity
Superior Double Room | Minibar, in-room safe, desk, soundproofing
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Spa
  • Non-smoking
  • Free breakfast
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Spa services
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, soundproofing

Superior Double Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Bathrobes
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Bathrobes
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, soundproofing

Standard Double Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Bathrobes
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
Prospect Beybitshilik 4B, Shymkent, 160000

What's nearby

  • Arbat Shymkent - 4 min walk
  • Fontan Aquapark - 5 min walk
  • Shymkent Plaza - 9 min walk
  • Abay Park - 14 min walk
  • Waterpark Dolphin - 3 min drive

Getting around

  • Shymkent (CIT-Shymkent Intl.) - 30 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Jeti tandir - ‬15 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Kamshat - ‬17 min walk
  • ‪Камшат - ‬20 min walk
  • ‪URBO Coffee - ‬9 min walk

About this property

Promenade Park Hotel

Located near a train station, Promenade Park Hotel is a great choice for a stay in Shymkent. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other features include a bar/lounge, a terrace, and a garden.

Languages

English, Russian

At a glance

DONE

Hotel size

    • 19 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Onsite venue - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 3000.00 per vehicle (one-way)
  • Train station pick-up and train station drop-off service is offered for an extra charge

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards and cash.

Also known as

Promenade Park Hotel Shymkent
Promenade Park Shymkent
Promenade Park
Promenade Park Hotel Hotel
Promenade Park Hotel Shymkent
Promenade Park Hotel Hotel Shymkent

Frequently asked questions

Does Promenade Park Hotel offer free cancellation for a full refund?
Yes, Promenade Park Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Promenade Park Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Promenade Park Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Promenade Park Hotel?
Yes, an airport shuttle is available. The charge is KZT 3000.00 per vehicle one-way.
What are the check-in and check-out times at Promenade Park Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Promenade Park Hotel and nearby?
Promenade Park Hotel has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Promenade Park Hotel?
Yes, there's an onsite restaurant that offers Modern European cuisine.
What's the area around Promenade Park Hotel like?
Promenade Park Hotel is in the heart of Shymkent, a short 4-minute walk from Arbat Shymkent and 5 minutes' walk from Fontan Aquapark.

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Fair

Location was great. Near to the park.
Abat, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Overall good and centrally located hotel
Hotel centrally located, walking distance to Shymkent Plaza. Room is big and comfortable. For breakfast you'll be offered 5 options to choose from, we tried 2 of them, both tasty. Hotel needs a little refurbishment in general areas, but overall is good.
1-night trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Helpful staff answered my questions about how to get to Turkistan. Curtains in room were beautiful but did not block out the light at night.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely amazing experience in this property. Super helpful staff 👌
1-night trip
Verified Orbitz guest review

10/10 Exceptional

Very good, highly recommended
Great hotel, great room, great location, very central yet very quiet as it is set back from the main road within a green enclosure, only a few steps from Shimkent's largest and newest shopping mall. The staff at reception were also very helpful, quiet and timid which may seem cold at first, but actually I reckoned they just feel coy about their English (which was absolutely fine!) and when asked they did everything they could to help!! Breakfast is a sore point, why ask for an exact time and selection of items the night before, if the next morning they still make it up from scratch? Also it could be more abundant, but only a minor issue on an otherwise great experience.
Verified Hotels.com guest review

10/10 Exceptional

3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff, very nice small hotel
I stayed here twice. The staff was always helpful, friendly, and efficient, making maps for wherever I wanted to go, getting taxis, etc. One day I was out at a crowded public event several miles from the hotel and I reached in my pocket and my cash was gone--about $450 total in two different currencies, local and USD. I assumed I had been hit by a pickpocket. When I returned to the hotel, the cash was sitting on the desk in my room, where I had left it when moving from one pair of pants to the next. It was untouched; the housekeeping staff had clearly seen it there and left it for me. I was impressed, and I felt terrible for putting them through whatever temptation was involved. Breakfast was fine, but very basic. Great location: many restaurants and services within a block or two.
Verified Expedia guest review

8/10 Very Good

Per Melker, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay
A very good hotel. It is close to everything, the staff is very nice and caring, the breakfast is simply great. Highly recommended.
Eva, 4-night business trip
Verified Hotels.com guest review

6/10 Good

朝食は前もって選ぶのだが、メインのもの（オムレツなど）は出てくるまでに時間がかかる。
Yoko, 1-night romance trip
Verified Hotels.com guest review