George R. Brown Convention Center - 4 min drive - 3.1 km
Rice University - 7 min drive - 7.3 km
Getting around
Houston William Hobby Airport (HOU) - 20 min drive
Houston, TX (EFD-Ellington Field) - 24 min drive
George Bush Intercontinental Airport (IAH) - 24 min drive
Houston Station - 25 min walk
Downtown Transit Center Station - 7 min walk
Bell Station - 8 min walk
Main Street Square Station - 11 min walk
Free area shuttle
Restaurants
Benihana - 6 min walk
Buffalo Wild Wings - 5 min walk
Thirteen by James Harden - 5 min walk
Nua Thai Kitchen - 5 min walk
Shula's Steak House - 6 min walk
About this property
The Whitehall Houston
At The Whitehall Houston, you'll be just a 5-minute drive from George R. Brown Convention Center and Westheimer Rd. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A 24-hour fitness center, a fitness center, and a terrace are other highlights. Fellow travelers love the comfortable beds and helpful staff. The property is just a short walk to public transportation: Downtown Transit Center Station is 7 minutes and Bell Station is 8 minutes.
Languages
English, Spanish
At a glance
Hotel size
259 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs only, up to 50 lbs per pet)*
Service animals welcome
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite valet parking (USD 40 per night; includes in/out privileges)
Offsite
Free area shuttle within 1.0 mi
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Free local shuttle
What to do
Shopping
Discount at nearby fitness center
Working away
24-hour business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Terrace
24-hour fitness center
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Assistive listening devices available
Grab bar near toilet
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
Tempur-Pedic mattress
Free crib/infant bed
Free rollaway/extra bed
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 15 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Valet parking costs USD 40 per night with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston
Frequently asked questions
Does The Whitehall Houston offer free cancellation for a full refund?
Yes, The Whitehall Houston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Whitehall Houston?
Yes, there's an outdoor pool.
Are pets allowed at The Whitehall Houston?
Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Whitehall Houston?
Yes. Valet parking costs USD 40 per night.
What are the check-in and check-out times at The Whitehall Houston?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at The Whitehall Houston and nearby?
The Whitehall Houston has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near The Whitehall Houston?
Yes, there's an onsite restaurant.
What's the area around The Whitehall Houston like?
The Whitehall Houston is in Downtown Houston, a short 7-minute walk from Downtown Transit Center Station and 14 minutes' walk from Toyota Center. Travelers give top marks for the hotel's prime location.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 2, 2025
Great Hotel with great service. Will definitely stay again
Ricardo
Ricardo, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 2, 2025
Good stay
Rooms are pretty outdated. Disappointed that the restaurant wasn’t table side ordering, was hoping for a nice sit down restaurant. Everyone was incredibly nice.
Ashlie
Ashlie, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 1, 2025
Justin
Justin, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2024
Esteban
Esteban, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 30, 2024
Oya
Oya, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 27, 2024
Crazy
Everything was ok but the shuttle was down. And i didnt know parking was automatic. Than we woke in the heat the power went out ...
Tara
Tara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 21, 2024
Kathleen
Kathleen, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 21, 2024
Argalius
Argalius, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 20, 2024
Verified traveler
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Kristina
Kristina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Eric
Eric, 2-night trip
Verified Hotels.com guest review
6/10 Good
Dec 15, 2024
Not so good experience for me
Joelda
Joelda, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
Cal
Cal, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 14, 2024
Tanjanika
Tanjanika, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
WENT FOR FEW DAYS TOTALLY ENJOYED MY STAY WITH THE WHITEHALL HOTEL AT DOWNTOWN HOUSTON.
Rigoberto
Rigoberto, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
Luis
Luis, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 9, 2024
Great rooms, clean, friendly staff. I work in IT and the way to connect to the WiFi isn't user-friendly at all.
I thought the valet service at 40 a night was insane. Parked nearby for 10 a day
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Erica
Erica, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Dec 7, 2024
No AC in the room
errol
errol, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 5, 2024
It needs a upgrade rooms don’t match the outside nor the lobby
Chezare
Chezare, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 3, 2024
Overall the hotel and service was good aside from the heat not working well in our room... They provided a space heater but it was still chilly.
Alicia
Alicia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2024
Erica
Erica, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Location. location, location
Great location in downtown H-town!
David J Mordente
David J Mordente, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 1, 2024
unsatisfied customer
they didn't have hot water also the heat took along time to come over 2hrs plus we killed two roaches in the bathroom so we checked out early after the usher concert because my fiancee anxiety went up after discovering the roaches in the bathroom
john
john, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 1, 2024
stay was okay
hotel was nice, parking is $40 a night.. the hallways smell like garbage. the room i was in had two bathrooms one of them smelled like poop even though it didn’t have a toilet in it only a tub and sink. hallways were loud you could hear everything. not worth the price