10/10 Exceptional
Hotel was superb and the staff were excellent both leading up to our stay in helping to book our wine tastings and during our stay.
Christopher W
Christopher W, 2-night trip
Susana Balbo Winemaker's House - Relais & Chateaux
Adults-only hotel in Chacras de Coria with outdoor pool and restaurant
Choose dates to view prices
Luxury and relaxation blend seamlessly at Susana Balbo Winemaker's House, where you can unwind with a body scrub or reflexology treatment. Soak up the sun by the outdoor pool or enjoy a free cooked-to-order breakfast on the serene terrace.
9.6
Exceptional
Popular amenities
- Pool
- Free breakfast
- Spa
- Airport transfer
- Free parking
- Free WiFi
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Outdoor pool
- Free airport shuttle
- Sauna
- Steam room
- Room service
- Spa services
- Terrace
- 24-hour front desk
- Garden
- Lobby fireplace
Feel at home (6)
- Private bathroom
- Separate bathtub and shower
- Premium TV channels
- Garden
- Terrace
- Daily housekeeping
Why we love this property
Spa escape
Full-service spa treatments await, from aromatherapy to hot stone massages. Couples enjoy outdoor spaces, while a sauna, steam room, and garden restore balance.
Art-filled urban oasis
Discover a luxury hotel with an art gallery in the historical city center. The garden and curated decor create a refined cultural retreat.
Delicious dining options
This hotel boasts a restaurant, bar, and free cooked-to-order breakfast. Couples can enjoy private dining experiences, picnics, and in-room champagne service.
Room options
Suite, Sauna (Spa, with Sauna)
- Sleeps 2
- 1 King Bed
Suite (Spa)
- Sleeps 2
- 1 King Bed
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About the neighborhood
Viamonte 5022, Chacras de Coria, Mendoza, 5505
What's nearby
- Pulmary Winery - 6 min walk - 0.5 km
- Chacras de Coria Town Square - 9 min walk - 0.8 km
- Puenting Mendoza - 3 min drive - 2.0 km
- General San Martin Park - 12 min drive - 12.9 km
- Independence Square - 21 min drive - 15.7 km
Getting around
- Mendoza (MDZ-Governor Francisco Gabrielli Intl.) - 35 min drive
- Parque TIC Station - 13 min drive
- Luján de Cuyo Station - 15 min drive
- Lunlunta Station - 21 min drive
- Free airport shuttle
Restaurants
- La Gloria - 7 min walk
- La Gloria Cantina Cool - 10 min walk
- La Misión - 1 min walk
- Viamonte Resto Bar - 6 min walk
- El Mercadito Friendly & Fresh - Chacras - 1 min walk
About this property
Susana Balbo Winemaker's House - Relais & Chateaux
When you stay at Susana Balbo Winemaker's House - Relais & Chateaux, you'll be within a 15-minute drive of General San Martin Park. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include an outdoor pool, a free airport shuttle, and a bar/lounge.
At a glance
Hotel size
- 7 rooms
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Express check-out available
- Early check-in subject to availability
- Minimum check-in age: 15
- Check-out time is noon
- Late check-out subject to availability
Special check-in instructions
- This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 15
- Minimum check-in age is 15
Children
- No cribs (infant beds)
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi and wired internet access in public areas
- Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
Parking
- Free secured, covered onsite self parking
Transfers
- Free airport shuttle on request (available 24 hours)*
Other information
- Smoke-free property
- Caters to adults only
Property amenities
Food and drink
- Free cooked-to-order breakfast each morning 7:30 AM–11:00 AM
- Restaurant
- Bar/lounge
- Private dining
- Private picnics
- Room service (limited hours)
What to do
- Private winery tours
- Winery release events
- Hiking/biking trails nearby
- Sailing nearby
- Winery tours nearby
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- 1 building/tower
- Built in 2022
- Safe-deposit box at front desk
- Garden
- Terrace
- Fireplace in lobby
- Communal living room
- An outdoor pool
- Art gallery on site
- Spa services
- Sauna
- Steam room
- Wine tasting room
- Banquet hall
- Firepit
- Outdoor entertainment area
- Outdoor furniture
Accessibility
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible lounge
- Accessible airport shuttle
- No elevator (single level property)
Room amenities
Be entertained
- 40-inch LED TV
- Premium cable channels
- Pay movies
Home comfort
- Climate-controlled air conditioning and heating
- Minibar
- Espresso maker
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board (on request)
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Pillowtop mattress
What to enjoy
- In-room massage
- Deck or patio
- Fenced yard
- Individually furnished and decorated
- Heated floors
Freshen up
- Private bathroom
- Deep soaking bathtub
- Separate bathtub and shower
- Rainfall showerhead
- Bidet
- Designer toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste
- Toilet paper
Stay connected
- Desk
- Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
- Phone
- Electrical adapters/chargers
Food and drink
- Champagne service
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Awards and affiliations
Eco-Certified Property
This property participates in Hoteles mas Verdes, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.
Optional extras
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
SB Winemakers House Spa Suites
Susana Balbo Winemaker's House Hotel
Susana Balbo Winemaker's House Chacras de Coria
Susana Balbo Winemaker's House Hotel Chacras de Coria
Frequently asked questions
Is there a pool at Susana Balbo Winemaker's House - Relais & Chateaux?
Yes, there's an outdoor pool.
Are pets allowed at Susana Balbo Winemaker's House - Relais & Chateaux?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Susana Balbo Winemaker's House - Relais & Chateaux?
Yes, there's free self parking.
Is airport shuttle service offered by Susana Balbo Winemaker's House - Relais & Chateaux?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Susana Balbo Winemaker's House - Relais & Chateaux?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Susana Balbo Winemaker's House - Relais & Chateaux?
No, this hotel doesn't have a casino, but Arena Maipu (13-min drive) and Casino de Mendoza (13-min drive) are both nearby.
What is there to do at Susana Balbo Winemaker's House - Relais & Chateaux and nearby?
Have fun with nearby activities like hiking and sailing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. Susana Balbo Winemaker's House - Relais & Chateaux also has a garden.
Are there restaurants at or near Susana Balbo Winemaker's House - Relais & Chateaux?
Yes, there's an onsite restaurant.
Does Susana Balbo Winemaker's House - Relais & Chateaux have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Susana Balbo Winemaker's House - Relais & Chateaux have any outdoor private spaces?
Yes, every room features a deck or patio and a yard.
What's the area around Susana Balbo Winemaker's House - Relais & Chateaux like?
Susana Balbo Winemaker's House - Relais & Chateaux is in the heart of Chacras de Coria, a short 6-minute walk from Chacras de Coria Town Square and 3 minutes' walk from Pulmary Winery.
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Susana Balbo Winemaker's House - Relais & Chateaux Reviews
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Amenities
9.4
Staff & service
10
Property conditions & facilities
10/10 Exceptional
There was nothing to NOT love about this property, the staff and the overall experience. It was simply incredible. The service was impeccable. The food was amazing. The suite was wonderful. The location perfect. Will be returning. Absolutely loved it.
Dixie Barahona Douglas
Dixie Barahona Douglas, 7-night trip
10/10 Exceptional
We would have loved to come back one day
What a stay. One of the best hotels we have stayed at. The service, the room, the location, the atmosphere, everything was simply perfect. We realy enjoyed staying at Susana Balbo. We had a lovely trip to Aconcagua, not to the top, but first basecamp. we had an excellent guide that Balbo fixed for us. The vineyards we visited was lovely. they gave us Interesting informations about making wine and how the companies started. Fantastic wine. Loved everything about this stay. Absolutely Recommended.
ODD PETTER
ODD PETTER, 4-night trip
10/10 Exceptional
I stayed i great hotels, but this one deserves all the stars . The place is beautiful great combination of nature and the last advances of technology in the rooms. The personal attention we received from the Susana Balbo team was superb a deserved to mention some names .
Starting every morning Ximena was waiting l for us with the breakfast always happy and respected our privacy
Its was a pleasure to see her every morning.
Macarena, Barbara and jonathan for any requests we have and for plan the things we did they were outstanding .
And Marco he was incredible we have a new friend in Mendoza he never stoped to go the extra mile to made us happy.
Our drivers Sergio and Mauro were the best.
Definitely we are going to come back when we need to rest disconnect and need to believe in the existence of good people.
Thank you Susana Balbo and family for create this oasis .
Eli
6/10 Good
Unfortunately not worth the splurge
The pros:
- Room, bed, bath, shower, firepit & patio, all 10/10. We loved sitting outside with the firepit, the waitstaff in the evening were fantastic, and had one of the best massages of my life in the comfort of my room. What they get right they really get right!!
The cons: We were given an incorrect menu 4 times during our short 3-night stay, so meant we weren’t able to order *any* cocktails or most of the food on the menu that we’d selected, multiple times. This includes even a menu I was handed *in* the restaurant and was then told was out of date… and the service was awful at times. It was often impossible to find waitstaff during the day, they didn’t monitor their WhatsApp particularly well, and we found communication with the front desk really poor - we tried booking tastings & meals and never received info, even after asking repeatedly - and the laundry service ruined some very expensive clothing by ignoring the care labels.
Finally, they charge an insane amount for own-label wines - almost 50% more than at the winery itself. It’s a lovely property but at the price they are charging they should be impeccable and it felt very much like we were “soft launch” guests. It’s a lovely property but unfortunately would not recommend - the flaws were so great that it couldn’t justify the cost. They are clearly are targeting a premium market but need serious work before demanding the price they are.
Verified traveler
3-night trip
10/10 Exceptional
Experiência impecável. Excelência em todos os aspectos.
Rodrigo
Rodrigo, 2-night trip
10/10 Exceptional
Experiência excepcional em todos os quesitos.
Luxo, conforto e exclusividade. Excelência!
Ana Paula
Ana Paula, 3-night trip
10/10 Exceptional
Quarto lindo, funcionários educados e atenciosos.
Jehnifer
Jehnifer, 4-night trip
10/10 Exceptional
Incrível
Fabiana
Fabiana, 2-night trip
10/10 Exceptional
Lugar maravilhoso, com muito capricho. Equipe do hotel são formidáveis.
Viviane
Viviane, 3-night trip
2/10 Poor
Péssimo serviço
No fim da viagem ( 9 dias em MDZ) decidimos fechar com chave de ouro e nos hospedarmos dois dias no SB. Lamentável e Péssima escolha! Primeiro: o hotel não fornece uma prestação de serviço de excelência, há muito que ser melhorado pelo preço da diária que pagamos (US$ 2.500,00 dólares). O gerente, Sr. Marcos, veio nos perguntar se havia algo para melhorar e demos nossas sugestões com relação aos serviços. (Fomos sinceros, dizendo que poderiam proporcionar uma experiência melhor, justamente pelo hotel ser pequeno e exclusivo, ter mais mimo, mais cuidado com os hóspedes pois não haviam coisas que queríamos e havia prestações de serviço de solda e no hotel durante a nossa estadia.
Mas como se não bastasse o restaurante do hotel foi reservado para um grupo de fora de não hóspedes.
Nós como hóspedes ficamos sem acesso ao restaurante e tivemos que jantar de forma improvisada na sala de estar.
Ou seja, fomos jogados de escanteio, não foi nos dado preferência por ser hóspedes, o gerente não nos deu opções, falou para jantarmos no bar, onde havia poltronas e não mesas. Uma palhaçada sem tamanho. Fiquei extremamente frustado, pois era apaixonado pela história da Susana Balbo. Lamentável! Não caiam na besteira de achar que vale a pena, pois não vale.
Guilherme
Guilherme, 2-night trip
10/10 Exceptional
Incrível !
Excelente atendimento e atenção aos clientes. Visual e paisagismo lindo. Quarto grande, com tecnologia e muito conforto. Café da manhã espetacular.
Verified traveler
7-night trip
10/10 Exceptional
Marcelo
Marcelo, 3-night trip
10/10 Exceptional
Alexandre
Alexandre, 3-night trip
10/10 Exceptional
Fabio
Fabio, 3-night trip
10/10 Exceptional
LEANDRO
LEANDRO, 2-night trip
10/10 Exceptional
Aimee
Aimee, 4-night trip
10/10 Exceptional
Fabio
Fabio, 2-night trip
10/10 Exceptional
Cristiano
Cristiano, 2-night trip
10/10 Exceptional
Ivan
Ivan, 2-night trip
10/10 Exceptional
Roxana
Roxana, 4-night trip
10/10 Exceptional
Paula
Paula, 4-night trip
10/10 Exceptional
Verified traveler
3-night trip
10/10 Exceptional
Luis Henrique
Luis Henrique, 2-night trip
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