Grand Heritage Narmada Jacksons

4.0 star property
Family-friendly hotel in Jabalpur with spa and indoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Heritage Narmada Jacksons

Front of property
Lobby
Indoor pool
Premium bedding, desk, rollaway beds, free WiFi
Hallway

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Meeting rooms

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 2 of 2 rooms

Premium Double Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

Comfort Room, Pool View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Free bottled water
Minibar
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
South Civil Lines, Jabalpur, 482001

What's nearby

  • Dhuandhar Falls - 6 min drive
  • Bastar Palace - 6 min drive
  • Pisanhari Ki Madiya - 8 min drive
  • Madan Mahal - 9 min drive
  • Tilwara Ghat - 12 min drive

Getting around

  • Jabalpur (JLR) - 17 min drive
  • Jabalpur Junction Station - 11 min walk
  • Madan Mahal Station - 15 min drive
  • Deori Station - 19 min drive
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Indian Coffee House - ‬2 min drive
  • ‪Sadar Choupati - ‬3 min drive
  • ‪Wok and More - ‬17 min walk
  • ‪Coffee Culture - ‬2 min drive
  • ‪Café Coffee Day - ‬3 min drive

About this property

Grand Heritage Narmada Jacksons

Enjoy your visit to Jabalpur with a stay at Grand Heritage Narmada Jacksons. Guests can indulge in massages at the spa, and Back In Time serves international cuisine. An indoor pool, a bar/lounge, and a 24-hour health club are other highlights.

Languages

English, Hindi

At a glance

DONE

Hotel size

    • 66 rooms
DONE

Arriving/Leaving

    • Check-in start time: 11 AM; Check-in end time: 10:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Train station shuttle*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Lockers available
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Back In Time - This restaurant specializes in international cuisine.
Asanzo - This coffee shop specializes in vegetarian cuisine.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately INR 450 for adults and INR 450 for children
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for INR 1000.0 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

WelcomHeritage Narmada Jacksons
WelcomHeritage Narmada Jacksons Hotel
WelcomHeritage Narmada Jacksons Hotel Jabalpur
WelcomHeritage Narmada Jacksons Jabalpur
Grand Heritage Narmada Jacksons Hotel Jabalpur
Grand Heritage Narmada Jacksons Jabalpur
Grand Heritage Narmada Jacksons
Grand Heritage Narmada Jacksons Hotel
Heritage Narmada Jacksons
Grand Heritage Narmada Jacksons Hotel
Grand Heritage Narmada Jacksons Jabalpur
Grand Heritage Narmada Jacksons Hotel Jabalpur

Frequently asked questions

Does Grand Heritage Narmada Jacksons offer free cancellation for a full refund?
Yes, Grand Heritage Narmada Jacksons does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Heritage Narmada Jacksons?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Grand Heritage Narmada Jacksons?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Heritage Narmada Jacksons?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Grand Heritage Narmada Jacksons?
Check-in start time: 11 AM; Check-in end time: 10:00 AM. Check-out time is 10:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Grand Heritage Narmada Jacksons and nearby?
Grand Heritage Narmada Jacksons has a spa and an indoor pool, as well as a 24-hour health club and a garden.
Are there restaurants at or near Grand Heritage Narmada Jacksons?
Yes, Back In Time offers international cuisine.

Reviews

7.2

Good

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very Good

Madhur, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Avoid going during the wedding season when guests come in dozens and you become a part of a loud Indian wedding whether you like it or not. The employees are much much better at service than their big metro counterparts. They treat you as if you are staying in their homes. Particularly at the breakfast buffet.
Vineet, 4-night family trip
Verified Expedia guest review

6/10 Good

it is just a ordinary property which is like any other 2* property. The toilet commode had so many stains it was repulsive
Cicily, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Good
Pravin, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Hitesh, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

The hotel is a decent 3 star hotel to stay in while staying in Jabalpur. The exterior of the hotel and lobby look 4 star though the room was a 2-3 star. It was spacious which is nice but the bathroom was not very clean and found hair on my toilet seat. For it’s price, I think it’s OK to stay. The front desk staff is helpful and the lobby and property looks nice and safe.
JackiU, 1-night trip
Verified Expedia guest review

2/10 Poor

We checked in on 30th Dec 2018 at Narmada Jacksons. To begin with, they didn't have the details of our booking done though Expedia. When we reached our designated room (supposedly a romantic suite), the first thing we notice is an executive desk and chair with a sofa set (torn from all edges). Adjoining it, was a bedroom that was too cramped and the room window opening to the backside of a housing society. Please mind, the room was costing us 20,000/-+ per night We raised our concern with the manager. He was courteous enough to show us 3 more rooms of similar type, finally we found a room which was airy and brighter (Though a grade lower). Next morning (31st Dec), we went for our sightseeing. Before proceeding, I checked with reception if the room keys are needed for the cleaning services. He confirmed, its not required. Evening when we returned, we found the room to be in exact state that we left it in. In short, no cleaning done. When we asked the concerned person, we were told it's against the policy of the hotel to open the room with master key & clean the room (something unheard of). We didn't have a good experience with Narmada Jacksons, Jabalpur and we won't recommend it to anyone.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff, nice spacious rooms. Don’t believe their free airport pickup they charge for it!
Nons, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Centrally located with all facilities.
I grew up in Jabalpur and had past connections with the hotel. The stay reminded me of of my years in Jabalpur and the hotel provided all facilities to make my stay very comfortable. The staff was very courteous and helpful. The food excellent.
Joseph, 5-night trip
Verified Expedia guest review

2/10 Poor

Plz stay away from this hotel.
Reception staff is rude. Doesnt know the check iin and out time. Please stay away from this hotel. Very bad experience.
Aniket , 1-night trip
Verified Expedia guest review

8/10 Very Good

Stay was comfortable and the service quality was also good
Subramanian, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Overpriced and dirty
They said my booking didn't exist and lucky I had the printout cause otherwise they wouldn't let me check in and floors were never cleaned black with filth
1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Comfortable stay
Comfortable stay, need to provide exhaust in the bathroom
Arun, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel to stay
My stay was amazing and comfortable. Excellent service. I will highly recommend everyone to stay in this hotel.
Jacob, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

A hotel with very helpful and supportive staff .
I stayed with my 88 yrs. old mother who was so genuinely looked after by each and every staff as their own mother. This left a great memorable impression on us.The drivers were decent , polite and helpful . Rooms and other amenities might be better at other hotels but the staff here I found was un- matched.The room service was very prompt as well as the dinner /lunch was very delicious with less oil and spices as instructed by us.Over all the experience was good and i would certainly stay there again and again.
Seema, 1-night trip
Verified Expedia guest review

8/10 Very Good

Newer rooms are spacious and comfortable.
Was given old rooms first that were dated and need upgrading badly. We re upgraded to newrooms
Verified Expedia guest review

10/10 Exceptional

Convenient hotel, close to City Centre
Very well Maintained hotel, excellent service in the restaurant and very friendly staff.
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

6/10 Good

Prijzig en dan nog geen warm water voor douche.
Ik had verwacht in deze prijsklasse een warme douche te kunnen nemen, maar helaas. Verder was alles goed
peter, 1-night trip
Verified Expedia guest review