2/10 Dåligt
29 juli 2016
Rude owner!slow wifi!no customer service!
Felt unsafe of John's(one of the owner) behaviour when we check in.We let him know days before that our boat will arrive late night and even fix us a taxi.There was no one in hotel and there was no reception area that we could see so we call the hotel number.John sounded like he was asleep so when we met him in their room i ask him if he was sleeping and he answered: "obcourse!its late!U expect me to wait for you?!i am working hard all day!" he was rude & didnt even say sorry.I travel alot and i never been threated like that before. He sounded nice in email so it was shocking to met him.We met bitter personnels before but never been treated like that ever! it was horrible, he even told us to not use the aircon after 9pm which makes it even worst & hard to sleep.We wanted to transfer to another hotel but we already paid for the whole stay & we didnt have enough money to move to another hotel there since we had another itinerary and also it was 1am already.we were tired but couldnt sleep,feeling unsafe.luckily during the days he was never to be seen. So we try to forget that moment since we were there for our wedding anniversary which i noted when i made the booking.A day before check out,we couldnt find anyone working at all so i emailed him to tell the location of the room key since we checkout very early in the morning.We want to come back n santorini but will definitely avoid maryloujohn studios and will definitely not recommend this place to anyone!
Olle
Verifierad gästrecension från Hotels.com
