2/10 Dåligt
23 feb. 2026
*Shocking condition and even worse parking scam - avoid at all costs!!
I stayed at the go2 Orchard Gloucester Hotel on 9 January 2026 as an emergency stay because nothing else was available. I deeply regret it.
The hotel condition was appalling:
· The television was held together with celotape
· The paintwork looked like it had been done by amateurs - patchy and poorly finished
· Everything felt temporary and unprofessional
· Honestly, it was the worst condition I have ever seen in a UK hotel. I was embarrassed to be there
But worse than the condition was what happened next:
I paid £8.00 for my stay and entered my registration at reception, as required. Weeks later, I received a Parking Charge Notice from Civil Enforcement Ltd claiming I had not paid.
I immediately contacted the hotel. Staff told me on 19 January they had "applied regarding the parking ticket" and that it was "under process." I trusted them.
During February, Civil Enforcement's own website showed "PCN not found" when I tried to view the ticket. I have dated screenshots proving this. But after the 28-day appeal window expired, the ticket suddenly reappeared. I can no longer appeal.
The hotel has the power to cancel this immediately. They are the landowner. Instead, they have made excuses and failed to act.
Verdict: A rundown hotel that doesn't care about its guests and uses a predatory parking company to harass them after they've already paid. Avoid at all costs.
Watcharaphon
Watcharaphon, 1 natts resa
Verifierad gästrecension från Hotels.com
