10/10 Exceptional
The lady at check in was super helpful and nice!
Jonathan
Jonathan, 1-night trip
Hotel Heritage
El Monte hotel with outdoor pool and indoor pool
Experience the charm of Hotel Heritage, nestled in a serene garden. Relax by the outdoor pool, stay connected with in-room WiFi, or grab a snack at the bar/deli. Guests appreciate the helpful staff and convenient amenities like laundry facilities and free newspapers.
Good
Popular amenities
- Pool
- Pet friendly
- Free parking
- Free WiFi
- Air conditioning
- Bar
Main amenities (12)
- Daily housekeeping
- Indoor pool and outdoor pool
- Business center
- 24-hour front desk
- Coffee/tea in a common area
- Air conditioning
- Garden
- Computer station
- Front-desk safe
- Snack bar/deli
- Vending machine
- Water dispenser
Feel at home (6)
- Refrigerator
- Premium TV channels
- Garden
- Daily housekeeping
- Laundry facilities
- Coffee/tea maker
Room options
Showing 6 of 6 rooms
2 Twin Beds Accessible
Highlights
Air conditioning
Heating
Refrigerator
TV
Shower/tub combination
Hair dryer
Coffee/tea maker
Cable channels
- Sleeps 2
- 2 Twin Beds
1 Queen Bed Accessible Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
TV
Shower/tub combination
Hair dryer
Coffee/tea maker
Cable channels
- Sleeps 2
- 1 Queen Bed
1 King Bed Non Smoking
Very good
Highlights
Air conditioning
Heating
Refrigerator
TV
Shower/tub combination
Hair dryer
Coffee/tea maker
Cable channels
- Sleeps 2
- 1 King Bed
2 Queen Beds Non Smoking
Good
Highlights
Air conditioning
Heating
Refrigerator
TV
Shower/tub combination
Hair dryer
Coffee/tea maker
Cable channels
- Sleeps 4
- 2 Queen Beds
1 King Bed Suite Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
TV
Shower/tub combination
Hair dryer
Coffee/tea maker
Cable channels
- Sleeps 2
- 1 King Bed
2 King Beds Suite Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
TV
Shower/tub combination
Hair dryer
Coffee/tea maker
Cable channels
- Sleeps 4
- 2 King Beds
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About the neighborhood
12040 Garvey Avenue, El Monte, CA, 91732
About this property
Hotel Heritage
When visiting El Monte, Hotel Heritage is a great choice to consider. Guests can hang out at the outdoor pool or indoor pool, and freebies like WiFi and self parking are added perks. Other features include a snack bar/deli and a garden.
At a glance
Property amenities
Room amenities
Frequently asked questions
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Hotel Heritage Reviews
Good
7.6
Cleanliness
7.2
Location
7.6
Staff & service
7.2
Property conditions & facilities
Popular mentions
RoomService staffShowerBedCarLocationWaterBreakfastNeighborhoodsBathroom8/10 Very good
Pretty good stay
For a last minute stay it was pretty comfy. Only down side was all the traffic noise but besides that I would definitely stay there again.
Verified traveler
1-night trip
8/10 Very good
Great for the price, area is amazing. Property needs improvement. Overall would stay again just for the place to sleep.
Karla
10/10 Exceptional
The staff members are very friendly thank you
Blanca
Blanca, 1-night trip
8/10 Very good
For the price it is what it is, but this place is pretty ok compared to some the bad places I’ve been.
Hector
Hector, 2-night trip
2/10 Poor
Second time I stay here because of the club across the street and the TV didn’t work first time and second time, the bed had a big hump in the middle
Verified traveler
1-night trip
6/10 Good
Friendly staff
Unfortunately the rooms have an Oder that woman’s perfume can fix
Marco
Marco, 1-night trip
2/10 Poor
The worst hotel I have been lived
Jiangwei
Jiangwei, 1-night trip
8/10 Very good
The location and room was excellent so was the customer service the only thing was the elevator the door wouldn’t close and it took about 5 try’s for it to go up finally
Gabriel
Gabriel, 1-night trip
8/10 Very good
Everything
Erica
2/10 Poor
They didn’t even let me check in there so rude
Alejandro
Alejandro, 1-night trip
8/10 Very good
need more clean, fix the bath room damage
Hao
Hao, 1-night trip
2/10 Poor
This place is the worst there was duty clothing under my bed there was dust all over the place
Karina
Karina, 2-night trip
4/10 Fair
The overall stay was pleasant, however there was no breakfast provided, you needed management to gain entry to the pool, and a hidden deposit was asked upon arrival which said information was included in a confirmation Email so please read all information closely.
On the plus side the location was amidst shopping centers, a bank, fast food and casual dining with freeway access minutes away.
E. Martin
E. Martin, 1-night trip
2/10 Poor
Towels were thin couldn’t even dry myself
Norges
Norges, 1-night trip
4/10 Fair
Good location was a plus.
Management was unavailable during check-in, had to wait and wait and wait to check in.
T.V. was inoperative and Management was not available. Had to change rooms to get a working T.V.
jeron
jeron, 1-night trip
8/10 Very good
I did not use the pool
Cynthia
Cynthia, 2-night trip
10/10 Exceptional
Chg
Rachel
Rachel, 1-night trip
6/10 Good
No breakfast, plus we had to pay extra $10 fee at check in. Reception was always on the phone outside called twice to ask about breakfast no one answered until I finally went to the office.
Cristina
Cristina, 1-night trip
10/10 Exceptional
The website pictures don’t tell you what he truth. The front desk have many excuses for the lack of cleanliness and property maintenance.
Alma
Alma, 2-night trip
2/10 Poor
Worst hotel ever!
I did stayed at the hotel. It's location is very bad and it is not a hotel to stay if you have a family. The neighborhood is bad. The hotel has no social areas. It is over rated. A 2.0 out of 5. I do not recommend it for families. A motel 6 it is way better than this venue. I do npt recommend it.
Javier H
Javier H, 1-night trip
2/10 Poor
It's gross
Ingrid
Ingrid, 2-night trip
2/10 Poor
Disappointing experience overall
Gerardo
Gerardo, 1-night trip
2/10 Poor
We got a room towards the end first floor, there was a room across from us looks like a big family living in that room they kept the doors open so you can see so many people inside! Plus our room the lamp was broken, no toilet paper, no towels, called front desk took them couple hrs to bring everything had to call them twice for service! Never again will book at this hotel
crystal
2/10 Poor
Misleading- require $150 deposit not clearly disclosed on Expedia. Wouldn’t be flexible about it. No manager on property or even reachable at 3 pm!
Arnold
Arnold, 1-night trip
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