When you stay at Sterling Inn, you'll be within a 15-minute drive of Somerset Collection and Detroit Zoo. Guests can visit the fitness center for a workout or grab a bite to eat at Loon River Cafe, which serves American cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves.
Warren Community Centre Indoor Waterpark - 6 min drive - 4.7 km
Freedom Hill Amphitheatre - 6 min drive - 7.9 km
Jerome Duncan Ford Theatre - 7 min drive - 8.2 km
General Motors Global Technical Center - 7 min drive - 6.4 km
Red Oaks Waterpark - 9 min drive - 9.3 km
Getting around
Detroit, MI (DET-Coleman A. Young Municipal) - 26 min drive
Pontiac, MI (PTK-Oakland County Intl.) - 44 min drive
Windsor, ON (YQG) - 50 min drive
Detroit Metropolitan Wayne County Airport (DTW) - 54 min drive
Troy Transit Center - 22 min drive
Royal Oak Station - 22 min drive
Detroit Station - 25 min drive
Restaurants
McDonald's - 5 min walk
Starbucks - 16 min walk
The Dugout Bar & Grill - 4 min drive
Taco Bell - 15 min walk
Wingstop - 6 min walk
About this property
Sterling Inn
When you stay at Sterling Inn, you'll be within a 15-minute drive of Somerset Collection and Detroit Zoo. Guests can visit the fitness center for a workout or grab a bite to eat at Loon River Cafe, which serves American cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves.
At a glance
DONE
Hotel size
189 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Breakfast available each morning (surcharge)
Restaurant
Bar/lounge
Snack bar/deli
Working away
Business center
Meeting rooms
Conference center (26780 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 1974
ATM/banking
Garden
Terrace
Fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible lounge
Visual alarms in hallways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Premium satellite channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Alarm clock
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Special features
Dining
Loon River Cafe - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.
Fees & policies
Refundable deposits
Deposit: USD 25 per stay
Optional extras
Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
Bar/lounge
Dining venue(s)
Fitness facility
The following facilities are closed on Saturday and Sunday:
Bar/lounge
Dining venue(s)
Fitness facility
Children & extra beds
Cribs/infant beds are available for USD 10.0 per stay
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
The water park is accessible for USD 25.00 per person, per day
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Also known as
Best Western Plus Sterling
Best Western Plus Sterling Inn
Best Western Sterling
Best Western Sterling Inn
Sterling Best Western
Sterling Inn
Sterling Inn Best Western
Wyndham Garden Sterling Heights Hotel
Wyndham Garden Sterling Heights
Sterling Heights
Sterling Inn Hotel
Sterling Inn Sterling Heights
Wyndham Garden Sterling Heights
Sterling Inn Hotel Sterling Heights
Frequently asked questions
Does Sterling Inn offer free cancellation for a full refund?
Yes, Sterling Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sterling Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sterling Inn?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Sterling Inn?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Sterling Inn and nearby?
Sterling Inn has a fitness center and a garden.
Are there restaurants at or near Sterling Inn?
Yes, Loon River Cafe offers American cuisine.
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Reviews
Sterling Inn Reviews
5.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
7.0
Location
6.2
Staff & service
5.2
Property conditions & facilities
Reviews
Verified
8/10 Very good
Jul 8, 2020
Good service. Clean room, convient area. Just security could have been a little better. Lots of random people hanging by the entrances
Bridget
Bridget, 3-night trip
Verified
4/10 Fair
Mar 14, 2020
The Hotel looked abandoned, with broken doors to the rooms, less then acceptable cleanliness in the halls and in general disarray.
Al
Al, 2-night trip
Verified
10/10 Exceptional
Mar 10, 2020
It was very pleasant.
Carlos
Carlos, 4-night trip
Verified
6/10 Good
Mar 6, 2020
I stay in a lot of hotels, from cheap airport motels to luxury hotels. With that said, the bed in my room was one of the best beds I've slept on in a hotel. I was definitely surprised.
The hotel itself is somewhat rundown but it looks like they're doing some renovations so I guess it's excusable. What isn't excusable, however, is that none of the 3 dryers in the laundry room work. And, unfortunately, I did not check to see if they worked before putting my clothes in the washer. I had to spread my laundry out all over my room and blast the heater all night to dry them.
What's worse is, I got the quarters from the reception desk and they didn't tell me the dryers did not work.
Verified traveler
2-night trip
Verified
4/10 Fair
Mar 4, 2020
Would not book again
The hotel had only one working elevator. The door to our hotel room was rusted over and stuck so it required pushing our shoulder against it for it to open. Shower drain was broken and laying on an angle. Service was strange.
Verified traveler
1-night trip
Verified
6/10 Good
Feb 26, 2020
It just keeps getting progressively more run down
I have stayed here probably about 15 times over the past two years, and every time I stay here it gets dirtier. This time around the boiler did not work for half the hotel, and the only rooms available were at the far end. When walking down the hallway they clearly never vacuum. Garbage and particles if you know what all over the floor, stains, small pieces of garbage, litter the entire hallways. The doors for all of the rooms have disgusting paint jobs and generally just look rundown. It’s like they have this nice property, but half ass everything. The Wallpaper in hallways and in the rooms selves it’s coming off the walls. The first 5 to 10 times I stayed here I told him they should vacuum the hallways and elevators, but no one seems to care. That’s why the ratings for this property just keep going down. The only saving grace for this hotel is the bar restaurant, but even there there was bones in the fish. I think this is probably the last time I try to get this property a shot.
John
John, 1-night trip
Verified
8/10 Very good
Feb 26, 2020
It was a nice place just sucks they closed the water park
Jason
Jason, 2-night trip
Verified
4/10 Fair
Feb 20, 2020
It was a mess... lots of construction... a strange meandering layout, a poorly run restaraunt.
Joe
Joe, 2-night trip
Verified
4/10 Fair
Feb 17, 2020
its a water park..i called before booking.said passes for water park come with room..when i got there they charged us for water park..water was cold...guess they getting rid of it
Verified traveler
1-night trip
Verified
4/10 Fair
Dec 27, 2019
Don't stay here until it's repaired.
I've stayed here before when it was Best western and it was a nice hoted. The room was larger, and worn. Pool was only open on weekends, i saw one employee when we checked in, this is a large hotel and there was only thre cars in parking lot. In the bathroom it looked like there was black mold see pictures below. I feel like we were ripped off. Wyndham is a name I usually trust, i may have to reconsider that.Fire alarm system doesn't work either.
William
William, 1-night trip
Verified
2/10 Poor
Dec 7, 2019
WOW
The Hotel had no rooms available and did not inform no one that they were not open for the date of my stay.
Verified traveler
1-night trip
Verified
2/10 Poor
Nov 19, 2019
Everything about this hotel screamed condemn me. Only the first floor was open because the fire alarm system wasn't working. The tile was falling off the walls, loose on the floors, TV was pixilated, shower curtain rod hanging out of the wall, door lock was broken, so much chlorine in the pool that the kids got rash like hives. The on site pizza place charges room delivery for the pizza and it was horrible. When we came back to our room our window had been propped open. This place was a nightmare. STAY AWAY!
Verified traveler
2-night trip
Verified
4/10 Fair
Oct 4, 2019
Thumbs Down 👎👎
The hotel is very outdated and for that reason it makes it look nasty and ran down. It was not as clean as it should be. I wouldn’t recommend and won’t be returning.
Breeuna
Breeuna, 1-night trip
Verified
6/10 Good
Sep 25, 2019
The room Furniture is too old and broken
Brian
Brian, 2-night trip
Verified
4/10 Fair
Sep 22, 2019
When I checked in, I was quoted a lower price for my room than what Expedia had billed me. They said it was an upgrade. {?} When I checked out, they refused to give me a statement or any documents of any kind. They said it would be emailed by Expedia.I am not happy about the contradictions. The bed was the worst I had ever tried to sleep on. It was so mushy that I could not turn over on it and it seemed to lean down toward the head. Also, the television did not work. Very bad signal on all channels. Probably a bad cable. I'm waiting for my statement to see if I have been double charged.
Verified traveler
1-night trip
Verified
2/10 Poor
Sep 20, 2019
horrible hotel
My first review and I am a frequent business traveler. Staff was unfriendly and unhelpful from check in on. When I arrived for breakfast ( which I had already paid for through hotel.com) restaurant was locked even though it was 7:00am and restaurant was supposed to open at 6:00am. When I inquired at the front desk the response was, "what do you expect me to do about it?"
The place is old and tired. The room had a moldy smell , the door stuck and sheets were old. Worst hotel experience both in service and comfort.
Wendy
Wendy, 1-night trip
Verified
6/10 Good
Sep 11, 2019
Was okay for a single night when everything else in the area was sold out. Smelled moldy.
Danielle
Danielle, 1-night trip
Verified
2/10 Poor
Mar 11, 2019
Room had no clock, not blow comb, noisy, restaurant did not open as noted on the door. High price for an old room
Verified traveler
2-night trip
Verified
2/10 Poor
Mar 4, 2019
Never again
Dirty rooms, marijuana and cigar smell filled hallways, people fighting In the rooms, yelling throughout the night, doors broken
Verified traveler
2-night trip
Verified
8/10 Very good
Mar 2, 2019
The room is very spacious and clean. The staff is respectful and are always willing to help
Verified traveler
1-night trip
Verified
4/10 Fair
Feb 18, 2019
Bathroom remodel
Check in was slow. But ladies at deck were nice. Room was big but mold on bathroom ceiling. Tiles off the back of toilet and water leaking behind wall and floor. Shower mat was ripped and rusty. Affraid someone would slip and fall. We have stayed here in past and was great for the kids at different ages that we have. But now the hit tub is gone and the game room is gone. Towels were very hard to get. The next morning went swimming and still no towels. The hallways smelled of weed. But yet u r fined for smoking cigs in a room? The side doors coming in were open all night. No use of a key card. Our room window on 1st floor was unlocked. In glad we checked in before bed. The parking lot was slippery and dirty. Leaving in the morning we watched someone slip walking out.
Verified traveler
1-night trip
Verified
4/10 Fair
Feb 18, 2019
Welllll....eh
Family over night trip for some fun a little ways from home. Chose this hotel for the water park; must stay the night to use the water park.
Room con’s - handicap room was on the 4th floor furthest room from the elevator, mold behind shower wand, sink faucet sprays user, only 1 of the 2 privacy curtains on the window, no remote for the tv, hallway/elevator VERY cold to get to and from pool.
Room pros - bed were very comfortable, pillows were nice, good room size.
Water park cons - only open Friday and Saturday, air and water temperature was on the cold side, kids were often shivering, almost half of the splash area features were broken/not working, equipment very worn down, hardly had towels available, staff evacuated the large pool side for a water chemical check so we ended up just leaving.
Water park pros - kids had fun and didn’t notice anything, lazy river is a nice size, lots of seating available, bathroom and showers available at the pool,
Verified traveler
1-night trip
Verified
2/10 Poor
Jan 29, 2019
Host was very rude no towels in pool area asked for towels for a hour never got them had to walk to my room soaking wet then I was charged 2 times on my credit card for a one night visit never coming back again horrible hotel
Quoneka
Quoneka, 1-night trip
Verified
4/10 Fair
Jan 14, 2019
The room had a poor order, one of the windows in the room was in very poor condition and couldnt see out of it, the tv did not work, the pool area was very dark and the water slide was broken.
Verified traveler
1-night trip
Verified
6/10 Good
Jan 6, 2019
.....
No one told us in the 3 conversarions i had with the hotel that the waterpark was only open on weekends...