I did not understand that this is not an actual hotel. It’s just a series of rooms in an air bnb-style set up. There is no front desk and nobody to help with issues. The room we got was dirty (dusty, filthy carpet, centipede ran through the room in the morning, shower didn’t drain), the mattress was awful, there were no nightstands, no tissue, the bed was pushed right up to a large, dusty wooden electric fireplace so you couldn’t even walk on one side of it. I wish I had realized it was basically just a room for rent because I would have stayed in a proper hotel. If you want a hotel, don’t stay here. If you’re ok with hostel level amenities, roll the dice. It was so bad that if there had been a front desk, I would have immediately checked out and gone elsewhere. But there wasn’t.