The staff was always nice and greeted us. The room is small, which is normal for Paris but they have cold AC, and it would have been uncomfortable without it. . The beds were too firm for our preference but ok for just a few nights. If you like a firm mattress, you'll like it here. The shower is teeny tiny, but hot water and good water pressure. The only complaint is the walls are very thin and since the bathroom doors slide, it sounds like someone is rolling a suitcase from your upstairs neighbors. We had some very loud upstairs neighbors our 1st night. I brought my sleeping headband that I can play music or nature sounds, so I used that and fell asleep fine. The area was great with shopping and lots of restaurants nearby. I'd stay again in a heartbeat because it's so affordable, it's clean, and in a good area.