Gran Karmel Hotel

Santa Cruz Mulua hotel with 2 outdoor pools and restaurant

Choose dates to view prices

Thu, Apr 2
Fri, Apr 3
April 2026
May 2026
Gran Karmel Hotel offers a warm welcome near Xetulul Theme Park. Enjoy local cuisine for breakfast, then splash into one of two outdoor pools or connect with free WiFi in public areas.
Wonderful

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk

Main amenities (8)

  • Daily housekeeping
  • Restaurant
  • 2 outdoor pools
  • Breakfast available
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Minibar
  • Cable TV service
  • Free self parking
$101 nightly
$123 total
Apr 13 - Apr 14
Total with taxes and fees

Room options

Standard Double Room, Garden View | Minibar, laptop workspace, bed sheets
Standard Double Room, Garden View | Minibar, laptop workspace, bed sheets
Standard Double Room, Garden View | Minibar, laptop workspace, bed sheets
Standard Double Room, Garden View | Minibar, laptop workspace, bed sheets

Standard Double Room, Garden View

Very good
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Km. 181.5 Canton Asintal, Santa Cruz Mulua, Retalhuleu, 11003

What's nearby

  • Xetulul Theme Park - 13 min walk - 1.1 km
  • Xocomil Waterpark - 13 min walk - 1.1 km
  • Parque de Aventura Xejuyup - 18 min walk - 1.5 km
  • Dino Park - 11 min drive - 2.5 km

Getting around

  • Retalhuleu (RER) - 25 min drive
  • Quetzaltenango (AAZ-Los Altos) - 105 min drive

Restaurants

  • ‪Kapa Hapa - ‬8 min walk
  • ‪Restaurante La Hacienda - ‬7 min walk
  • ‪Pollo Campero - ‬4 min drive
  • ‪Burguer King Retalhuleu - ‬4 min drive
  • ‪Cafetos - ‬8 min drive

About this property

Gran Karmel Hotel

Enjoy your visit to Santa Cruz Mulua with a stay at Gran Karmel Hotel. After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the restaurant.

At a glance

Hotel size

    • 38 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free secured, uncovered onsite self parking

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Coffee/tea in a common area
  • Private dining

Services

  • 24-hour front desk
  • Romance packages

Facilities

  • Garden
  • Mosquito nets
  • 2 outdoor pools

Room amenities

Be entertained

  • 43-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 114 per accommodation, per stay

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately USD 8 to 12 per person

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Gran Karmel Hotel Hotel
Gran Karmel Hotel Santa Cruz Mulua
Gran Karmel Hotel Hotel Santa Cruz Mulua

Frequently asked questions

Does Gran Karmel Hotel offer free cancellation for a full refund?

Yes, Gran Karmel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Gran Karmel Hotel?

Yes, there are 2 outdoor pools.

Are pets allowed at Gran Karmel Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Gran Karmel Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Gran Karmel Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Gran Karmel Hotel and nearby?

Gran Karmel Hotel has 2 outdoor pools and a garden.

Are there restaurants at or near Gran Karmel Hotel?

Yes, there's an onsite restaurant.

Does Gran Karmel Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Gran Karmel Hotel like?

Gran Karmel Hotel is a short 13-minute walk from Xetulul Theme Park and 13 minutes' walk from Xocomil Waterpark.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Gran Karmel Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Verified

10/10 Exceptional

excelente hotel
Juan Esteban, 7-night trip
Verified

10/10 Exceptional

The staff was very helpful and friendly. The property was clean and safe. Very close to all the attractions in Irthra. Would come back again.
Ana, 2-night trip
Verified

10/10 Exceptional

Everything was Excellent
Rolando, 2-night trip
Verified

2/10 Poor

They charge me double after I call Expedia and also very bad bad service about person
Jorge, 1-night trip
Verified

10/10 Exceptional

Excelente atención de todo el personal.
Antonio, 2-night trip
Verified

10/10 Exceptional

I like the place
Ruth Betzabe, 2-night trip
Verified

10/10 Exceptional

Buen servicio
Pablo, 3-night trip
Verified

10/10 Exceptional

Muy bonito especialmente si viajan con niños , porque el tobogán y la piscina están bastante bonitos , el desayuno muy rico también y el personal amable .
Dacia, 2-night trip
Verified

10/10 Exceptional

Viaje familia

Hotel limpio, con buen espacio en la habitación. Comida sabrosa sobre todo el jugo de naranja.
Ana, 2-night trip
Verified

4/10 Fair

No puedes cobrar 200 $ x este tipo de habitaciones es un robo !
VICTOR, 1-night trip
Verified

10/10 Exceptional

Buen
Byron, 1-night trip
Verified

10/10 Exceptional

Excelente servicio
Juan, 3-night trip
Verified

10/10 Exceptional

Isaac, 3-night trip
Verified

6/10 Good

Carlos, 1-night trip
Verified

10/10 Exceptional

Ricardo, 1-night trip
Verified

10/10 Exceptional

Fulvia, 1-night trip
Verified

10/10 Exceptional

Carlos, 1-night trip
Verified

10/10 Exceptional

Leynner, 1-night trip
Verified

10/10 Exceptional

Natalie, 2-night trip
Verified

8/10 Very good

Felix, 4-night trip
Verified

10/10 Exceptional

Oliver, 1-night trip
Verified

10/10 Exceptional

Carlos, 2-night trip
Verified

8/10 Very good

Carlos, 1-night trip
Verified

10/10 Exceptional

Carlos, 2-night trip
Verified

10/10 Exceptional

Oscar, 1-night trip