4/10 Hyfsat
28 mars 2026
I recently stayed at Casa Emma, and unfortunately, it did not live up to the photos online. The hotel clearly uses professional pictures that aren’t very realistic—in person, it feels much more basic.
To start with the positives, the breakfast was excellent. Every morning there was a fresh spread with fruit, eggs, and arepas, and everything was well-prepared and presented.
The room itself was clean, but very minimal. There was no table or nightstand, and the dresser was placed dangerously close to the bed—I almost hit my head a few times getting up, especially at night.
The biggest issues were with the utilities. The water never got hot, only lukewarm, and would frequently shut off completely. I had to go to the lobby multiple times to report no water. On our last day, there was no electricity. Without power, there was no AC or running water since it relies on a pump. While they offered another room to brush teeth, it’s not the same as having full access to your own space.
For the price I paid, I expected much more. Overall, while it was clean and breakfast was great, the lack of reliable water and electricity made the stay disappointing. I would rate it 2/5 stars.
Emily
Emily, 4 nätters kompisresa
Verifierad gästrecension från Hotels.com
