2/10 Poor
Avoid this place!
The place was closed for construction when we arrived. Total lack of respect not communicating this before our arrival which made us lose 1 of 5 days of our short vacation. Avoid this place!
Verified traveler
5-night trip
Riad Ella
Hotel with restaurant, near Jemaa el-Fnaa
Located in the heart of Marrakech, Riad Ella offers a warm and intimate ambiance with free full breakfast, aromatherapy treatments at the Turkish bath/hammam, and dry cleaning services. Relax by the lobby fireplace or unwind with a good book from the library. Previous guests have praised this hotel's soothing atmosphere.
Good
Popular amenities
- Free breakfast
- Spa
- Free parking
- Free WiFi
- Restaurant
- Air conditioning
Main amenities (11)
- Restaurant
- Spa services
- Train station pick-up service
- Coffee/tea in a common area
- Library
- Lobby fireplace
- Front-desk safe
- Laundry service
- Meeting room
- Luggage storage
- TV in a common area
Feel at home (5)
- Private bathroom
- In-room climate control (air conditioning)
- Dry cleaning/laundry service
- Free self parking
- Hair dryer
Room options
Showing 4 of 4 rooms
Deluxe Double Room, Ensuite
Highlights
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Private bathroom
Hair dryer
In-room safe
Desk
- 129 sq ft
- Sleeps 2
- 1 Double Bed
Junior Suite, Ensuite
Highlights
Individually furnished
Individually decorated
Air conditioning
Private bathroom
Hair dryer
In-room safe
Desk
- 194 sq ft
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
Mobile Home, Ensuite
Highlights
Individually furnished
Individually decorated
Air conditioning
Private bathroom
Hair dryer
In-room safe
Desk
- 581 sq ft
- Sleeps 12
- 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
Family Quadruple Room, Ensuite
Highlights
Individually furnished
Individually decorated
Air conditioning
Private bathroom
Hair dryer
In-room safe
Desk
- 258 sq ft
- Sleeps 4
- 1 Double Bed and 2 Twin Beds
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About the neighborhood
70, Derb Jdid, Riad Zitoune Lakdim, Marrakech
About this property
Riad Ella
When you stay at Riad Ella, you'll be just a 5-minute drive from Jemaa el-Fnaa and Palais des Congrès. You can grab a bite to eat at the restaurant, or indulge in massages, facials, or aromatherapy. Also, this hotel is within a short drive of Majorelle Garden.
At a glance
Property amenities
Room amenities
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Frequently asked questions
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Riad Ella Reviews
Good
6.8
Cleanliness
7.2
Location
6.6
Staff & service
6.6
Property conditions & facilities
8/10 Very good
Tranquilo y en pleno zoco.
Por problemas en los vuelos llegamos a Marrakech a las 04.00 de la madrugada...por suerte nos guiaron hasta el Riad y alli nos estaba esperando en la puerta el chico de la recepción.
Ricardo.
6/10 Good
proche de place el Fena, calme absolu
Arrivant au riad , initialement réservé, le responsable m’annonce que le riad est complet et a été réservé à d'autres personnes !! pas trop sérieux comme réponse surtout pas motivée.
Il nous propose un autre riad , j'imagine dont la prestation est moindre. Nous acceptons de le suivre et finalement pas trop déçu , mis à part la présence d'humidité partout et SDB pas trop pratique.
Le patio est très sympa, verdure , parfum naturel d'oranger et réveillé chaque matin sous le chant des oiseaux.
Attention aux taxes de séjour +- 3 € par jour et par personnes, taxes dont nous ignorons l’existence que le responsable nous a réclamés la veuille de notre départ, une fois que nous avions tout dépensé !
Personnel très sympa, petit dèj copieux
à recommencer à volonté
Verified traveler
8/10 Very good
zentrale Lage und doch sehr ruhig
sehr schoenes Wetter ohne auch nur ein bisschen Regen mit ca. 23 - 24 Grad waren Anfang Februar genau richtig.
das Essen in den diversen Souks der Medina war aeusserst preiswert und schmackhaft. Besonders die Besuche der Wesir-Palaeste sind sehr zu empfehlen...
Verified traveler
4/10 Fair
Teilweise sehr unfreundlich / wurden umgebucht :-(
leider wurden wir umgebucht. Der Besitzer / Chef hat zweimal telefonisch versprochen vorbeizukommen und mit uns über die Umbuchung zu reden. Wir haben zwei mal gewartet ... erfolglos !
Das ist mehr als MIES ! ! !
Christoph
10/10 Exceptional
Un precioso hotel a dos minutos de la plaza
Es una riad preciosa, entras por una mini puerta en un callejón pero cuando lo ves es una gran sorpresa, tiene un patio interior estilo andaluz, en la azotea hay sofás tumbonas y una mini piscina, para desayunar, fumar o simplemente tomar algo disfrutando de Marrakech. La localización es perfecta, a dos minutos andando de la plaza de Fna jemma y de todas las tiendas y puestos; y las habitaciones estuvimos en varias y cada cual mas bonita que la anterior, muy árabes.
Clara
4/10 Fair
Hotel
Es gab keinen haartrockner, kein parkplatz und kein Hamam. Wir hatten alles schon gezahlt, aber der Hotel Manager wollte noch mal extra geld als City Tax. Die Lage ist super, aber umgebung sehr gefährlich. Aber Service von Ahmed war super.
Verified traveler
4/10 Fair
Not recommended
The Location was very good direct in the city, but that its. We have paid for everything, but the hotel manager come wanted extra money and told us with city tax that was the half of our payment for the hotel, this is not fair!...There is also no parking and breakfast only with cheese, jam and bread..
Verified traveler
10/10 Exceptional
Boa Localização, bem próxima a praça. Atendimento cortês e excelente café da manhã
Aline
2/10 Poor
Moeilijk te vinden en overboekt, no go.
De penetrante lucht van kattepis was geen aangename binnenkomer. Toen ook nog eens bleek dat de riad volgeboekt was en wij naar een alternatief werden begeleid door de eigenaar kilometers verderop in de Medina, via een onverlichte steeg, was de eerste vakantiepret snel verdwenen. Riad Ella vermijden is mijn advies.
Saskia
2/10 Poor
Don't believe the description
Riad is at least 25 minutes walk from the nearest parking. They don't have the property parking as they claim. The nearest parking is located way of the road. You will have to drive through tight streets with sellers blocking the way and deep holes. By the time we got to an open area to park our car, everyone was ready to throw up. Then, from there we had to guess our way to the "riad". We did not expect 25 min walk (free onsite parking is advertised on the description.) The entrance to the riad is not as pictured online. And there is no title outside. You basically look for house number. This business is operating without license according to neighbors, that's why there is no sign. The owner didn't care about our concerns or comments. The reason I booked at this riad because my mother couldn't walk for long, and I believed there was a property parking. Don't try to call the number given online, no one will answer. I couldn't stay there because I didn't want my mother to walk that distance ( my mother waited in the car while I went searching for the place) No reembusment was offered. In fact the owner pretended to be busy to even listen to what I was saying. He seems to care about that money before all. Waisted 4 hours searching for Ella just to go rent elsewhere.
Verified traveler
2/10 Poor
Fuyez le Riad Ella : ESCROCS et TRUANDS
Après avoir réservé un riad via Hôtels.com, l'établissement a annulé ma réservation lorsque je me suis présenté avec mes deux enfants devant sa porte...
Il m'a dit qu'il me donnait un autre riad car il en possède trois. Arrivé sur place, il a exigé 45€ supplémentaires, sans factures. C'était ça ou je me trouvais à la rue en pleine soirée avec deux enfants au centre de la medina de Marrakech que je ne connaissais pas.
Ensuite je lui ai demandé une facture pour la procédure de réclamation du service client Hôtels.com. il m'a dit que pour la facture il fallait rajouter 30% à ce que j'avais déjà donné
Sebastien
6/10 Good
Nice place but not an accurate description.
The room was nice and the night staff person was lovely. But the description on Expedia was not clear and incorrect. There is no free parking and you still have to pay city tax per person. Paying these things are fine if you are expecting it but we booked this place based on it having free parking and no extra taxes and there were both of these things. The day time manager says he has tried to get his ad changed but it hasn't changed yet. We booked originally for 3 nights and ended up cancelling the last 2 nights. The place is in a great location and it's a nice riad. Just be aware that parking is 30/night and city tax is 25 per person.
andrea
8/10 Very good
BON SEJOUR
BON SEJOUR
JOEL
8/10 Very good
Buena experiencia en Marrakech
Llegar fue un poco complicado por el sistema de calles y numeración, además no tiene un aviso para identificarlo. Sin embargo, una vez dentro todo cambia y vale la pena llegar. Ahmed nos recibió con mucha amabilidad, nos ofreció té de menta y nos mostró el lugar. Muy lindo y cómodo. Parecía de cuento, totalmente aislado del ruido de la calle. Tuvieron un problema con una construcción al lado y debieron cambiarnos de hotel, eso nos causó un poco de desconcierto pero nos llevaron a un lugar mejor y cumplieron al compensar las molestias por el traslado. Muy recomendable.
Juan Pablo
10/10 Exceptional
hotel
the hotel was in a great location..rooms were clean ..breakfast was wonderful..staff very nice and helpful..we stayed here again on our way back so would stay again and recommend it
josie
8/10 Very good
Beautiful riad in quiet medina location
Beautiful riad, comfortable room, fantastic food by a great cook (try her lemon chicken tagine), helpful service from Assan. Right near Jemaa El Fna and other markets. No car access out front which could be tricky if you have a lot of luggage. We would definitely stay here again.
Karen
8/10 Very good
Un riad centrico y precioso..el chico muy simpatico y atento en todo momento.volveria a ir si vuelvo a marrakech
blacoky
8/10 Very good
Mitten in der Medina von Marrakech
Anke
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