4/10 Hyfsat
9 november 2023
Disappointing
My partner and I are experienced travelers, but unfortunately, we found this hotel to be quite disappointing considering its price. Here’s why:
• Our room wasn’t cleaned when we returned at 5 pm. Surprisingly, the reception staff claimed that we had declined cleaning for environmental reasons, even though no one asked us during check-in. We had to request them to at least clean the garbage, change the towels and give us two bottles of water (seems like greenwashing).
• The hotel’s location is inconvenient; they need to pick you up and drive you to Gora. When we called for a pickup, we were kept on hold and nothing happened, so we had to take a taxi.
• The fish of the day at dinner was the same on both days.
• The hotel’s surroundings felt more like an industrial area.
• The service was impersonal, and the staff seemed more like on the field work.
I hope this feedback doesn’t come across as overly negative, but compared to our previous stays at two excellent hotels, our experience here was quite disappointing.
Bengt
Bengt, 2 nätters resa
Verifierad gästrecension från Hotels.com
