10/10 Enastående
21 januari 2025
Staff super friendly but....
The service and people was great. The only issue I encountered is that my oxygen saturation went down to 76% and my body temp was 102.2 after taking 600mg of ibuprofen which at that point was life threatening. The staff didn't offer to call offered and gave me oxygen for 15 mins. The room didn't have a thermostat but luckily it was cold outside and the windows can be open. They did provide me a thermometer and pulse oxymeter on request. I literally had to survive the night like that, nobody from the staff called or came check on me. I am in the medical field, in the USA those readings are considered a medical emergency. I could have gone into respiratory arrest or cardiac arrest while asleep. The day after when I asked they told me they have a physician on call and I wasn't offered him to come check on me. My recommendation is for the hotel to train their staff about potential medical emergencies and have a protocol. I booked a flight the next morning and returned to Lima. Other than that breakfast, staff friendliness, room comfort and view 100%. I tried to add a photo about my saturation and heart rate reading but didn't let me.
Rafael
Rafael, 3 nätters resa
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