2/10 Dåligt
28 december 2024
The reservation for Extended Stay America Select Suites-Milwaukee was made on hotel.com and paid in advance and in full for the 3 nights. On arrival, since it was late at night, the hotel was locked, and I was told I was a no show and that my room was given away to someone else. I was forced to walk to another nearby hotel and check in for the night, although it hurt me financially. I went back the next morning to check in for the two remaining nights, but was told the entire reservation was cancelled and that I did not have a room. I was told to call hotel.com, which I did. Hotel.com tried to negotiate a refund with the hotel, but was not successful. I received nothing for the $300+ paid for three nights.
Verifierad resenär
3 nätters resa
Verifierad gästrecension från Hotels.com