Front desk needs more than one staff to get everyone waiting checked in. One family held up many others while they seemed to have endless questions or problems to discuss with the patient clerk.
When i finally got 2 key cards, we went too the 3rd floor, found our room, but neither card could get the door open. Wife waited with luggage cart while i went back to front desk, she gave me 2 new cards...& neither of them could get the door open. Back down again, asked for a different room, got it, finally got inside...then made another trip down to return the luggage cart.
Bfast had no bananas & no oranges.