One of the worse experiences I have had in LA. I don't generally give negative reviews lightly so I wanted to take a few days to think about it first - but yes this was not a great stay. Out of several negative things, the one that stuck out the most was the service. One example - we came back to the hotel after dinner and wanted to have a drink at the restaurant bar before going to the room. It's about half-empty. We tell the gentleman working at the restaurant that we won't be eating and only have a drink. He shows us to a table and the waitress comes to take our order. When she finds out we're not eating, she says it is against the rules and we need to pay for our drinks now and take them to the bar. We think...ok, it was your colleague who sat us here, but fine. While she is getting the cheque, her manager also comes over, and says "I'm gonna need y'all to order some food!". What kind of place is this that's half empty, and 3 different staff don't even communicate with each other? We left our drinks and paid up and went to bed.
There were other smaller things like me showing up 40 minutes after the check-in time from a transatlantic flight and my room still wasn't ready, or that there were 10 cops surrounding a man sitting on the ground in the parking lot one of the days. Overall just a very anxiety-inducing stay. It's possible I just caught them during a bad week, and the beach is nice. But I'm not planning to stay here again.