Absolutely worst experience at a hotel, the staff was rude, the room door was broken, the room had dead roaches everywhere, blood stains on the walls and bath tub. No hot water at all, beds had dirty sheets, toilet paper wasn't changed, and dirty towels in the bathroom. Me and my family felt disgusted being there they refused any kind of refund, we had to leave 2 days early to go to a different hotel that was clean and safer. They said the only way we could get some kind of refund would be through expedia.com and i can't figure out how to even go about that.