Dive into relaxation mode by the outdoor pool or indulge in shopping therapy on site. Enjoy a delicious meal at The Garden Grill to round off your stay.
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Photo gallery for Hilton Garden Inn Cancun Airport
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569
What's nearby
Xoximilco - 8 min drive
Ventura Park Cancun - 8 min drive
El Tinto Golf Course - 8 min drive
Moon Palace Golf Club - 12 min drive
Riviera Cancun Golf Resort - 12 min drive
Getting around
Cancun Intl. Airport (CUN) - 2 min drive
Restaurants
Starbucks - 12 min walk
Kitchen Wolfgang Puck - 13 min walk
SushiTequila - 14 min walk
TGI Fridays - 12 min walk
Guacamole Grill - 12 min walk
About this property
Hilton Garden Inn Cancun Airport
When you stay at Hilton Garden Inn Cancun Airport, you'll be within a 15-minute drive of Moon Palace Golf Club and Ventura Park Cancun. After visiting the 24-hour health club for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. Other highlights include an outdoor pool and a poolside bar. Fellow travelers say great things about the pool and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
186 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Parking
Wheelchair-accessible parking and van parking on site
Offsite parking within 984 ft (MXN 165 per day)
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
2 bars/lounges
Restaurant
Poolside bar
Traveling with children
Grocery/convenience store
What to do
Shopping
Working away
24-hour business center
3 meeting rooms
Computer station
Coworking spaces
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour health club
An outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free long-distance and local calls
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
The Garden Grill - Onsite restaurant.
The Pool Bar - Onsite rooftop bar. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 395 for adults and MXN 198 for children
Pets
Service animals exempt from fees
Pet deposit: MXN 1500 per stay
Pets are allowed for an extra charge of MXN 1000 per accommodation, per stay
Parking
Parking is available nearby and costs MXN 165 per day (984 ft away)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun
Frequently asked questions
Does Hilton Garden Inn Cancun Airport offer free cancellation for a full refund?
Yes, Hilton Garden Inn Cancun Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Cancun Airport?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hilton Garden Inn Cancun Airport?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of MXN 1000 per accommodation, per stay, and there's also a deposit of MXN 1500 per stay. Service animals are exempt from fees.
What are the check-in and check-out times at Hilton Garden Inn Cancun Airport?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hilton Garden Inn Cancun Airport?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are both nearby.
What is there to do at Hilton Garden Inn Cancun Airport and nearby?
Hilton Garden Inn Cancun Airport has 2 bars and an outdoor pool, as well as a 24-hour health club.
Are there restaurants at or near Hilton Garden Inn Cancun Airport?
Yes, there's an onsite restaurant, The Garden Grill.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 12, 2025
Juan
Juan, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jan 12, 2025
elena
elena, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 11, 2025
Overnight near the airport
We walked in and checked in. Had 30 min to put out bags away and go to the bar for a drink. I get they can’t stay open until all hours but as a hotel next to the airport would be nice if at least food and drink until midnight. The next day I was trying to order
Uber and they explained not allowed to come to hotel but not a problem at the airport. So we all walk over to the airport only to find out no Uber is “NOT ALLOWED TO COME TO THE CANCUN AIRPORT”.
What terrible customer service. As we walked in the room it’s smelled like someone had been smoking in it. Disgusting. Next morning only coffee available ( coolish) you could not make any purchase from the restaurant unless you purchased the buffet for $20 USD.
One thing they did have was room service until 0400 in the morning with a limited menu. But who wants to eat in a stinky room
All in all won’t be booking this hotel again even if it is for one night.
Deeana
Deeana, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 9, 2025
Alan
Alan, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 6, 2025
michelle
michelle, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 4, 2025
Close to the airport
In general, the beds were clean and comfy, the bathroom was clean; however, we did see a cockroach slip into the drain of the shower. The towels, while clean, did seem a little old, worn, and washed out. The location was excellent because it was right next to the airport, which is exactly what we needed for a one night stay for our early departure. We would visit again.
Irma
Irma, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 2, 2025
Clean convenient airport hotel
It was very crowded when we arrived from airport at 8:30pm on Dec 13 and we had to wait in line for over 40 minutes to check in even though they had 3 people doing check ins at the counter. They need a line for people who are prepaid because each person was taking so long to check in, but when we got to the counter it took less than 2 minutes, as we were prepaid. It is a quick walk from terminal 2 or 3. Room was comfortable and clean. Restaurant was expensive, but food was tasty and service was good. Nice gym and interesting pool. They have an airport shuttle but it’s much faster just to walk unless you have a lot of luggage. We’ve stayed here before and will do so again when we fly in late or out early as it’s so convenient. But they need to find a more efficient way to do check ins, as when you are exhausted from hours of travel, standing in a long line to get your key is not fun.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 1, 2025
Great for a night
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
Cuarto Muy Limpio
MARIA
MARIA, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 31, 2024
Bad for the price.
The room was outdated, the floor lamp was old and broken so the room was very dim. The bathroom was super dusty under the sink and we were short of towels.
The booking price was too much for the crappy room we received. The bed linens smelled dirty. The pool water also smelled very bad. We didn’t have a window view, it looked out to a paved wall. I didn’t try the restaurant, but I wish they had coffee service or something. The service was better than the room. They helped us take our luggage to the room and we booked a shuttle in the morning to the airport.
Liliana
Liliana, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 30, 2024
Greg
Greg, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 21, 2024
Clerks not happy to see any guests.
I called to see if we could check in just a little early - less than an hour - and was told no problem if a room was ready. We arrive at 2:15 PM and was told could NOT check in until 3:00 - it was policy. Another group arrived and they were checked in before 3 -- I inquired why them & not us - did check in a little before 3 and was given probably the loudest room in the hotel. Even though the Hilton at the airport is convenient - we will probably stay elsewhere the next time. The clerks are not friendly at all.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 20, 2024
Would return
Nice Hotel close to airport
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
MIGUEL
MIGUEL, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Dec 13, 2024
Sherri
Sherri, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 12, 2024
James
James, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2024
Front desk slow
Took a lot of time to check in.
When we arrived only 1 person at front desk checking in guests, and another doing nothing to help the long line of guests waiting. He was busy doing something else in the computer.
Finally he ask another person to come out and help.
Richard
Richard, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 3, 2024
Nothing special and expensive for mexico
The bed was comfortable, the pool and gym were great. Staff were not very friendly, nor accommodating. There was no more conditioner in our bathroom, the walls were marked and stained in the bedroom, which was surprising for a Hilton chain. Conveniently located and shuttle is quick to the airport so it’s great for a morning flight but wouldn’t come back. Food at the restaurant was average at best and expensive and the breakfast is $19 dollars! Underwhelming overall!
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Great place. Can't be beat.
Great stay. Clean quiet room. Great dinner at restaurant, and even better breakfast buffet.
Richard
Richard, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 1, 2024
Very low check in process, only one person attending lots of people while other in another computer doing nothing
victor
victor, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 26, 2024
Sad
Considering the price it was very poor, only things they had going for themselves was vicinity to airport, excellent staff, good restaurant food, everything else was lacking for a Hilton. Shower hardly had water coming out of head, floor of shower is nonslip but dirty, basic bathroom amenities, no tissues in their tissue box. No sound proofing so noise very bad. They are doing some renovation's. Very minimalist.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2024
Dominique
Dominique, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 19, 2024
It offer shuttle service but never respond
Armando
Armando, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Great for an early flight
Was great. no problems. pretty nice hotel near terminals. offers free shuttle service (tips expected) to adjacent terminals (ie: #4). nice pool on 3rd floor. Clean.