Very responsive, clean, nice location. Restaurants within walking distance, Loiza st has many places to eat, we liked Del Mar, Pinky’s, and roofyard. It’s easy to walk to beach, the interior of the hotel is nice, however not much in the way of conveniences such as ice, we went to Walmart and bought a small ice chest and two beach chairs, this made our stay better for beach going and ice in the room, renting a car is a must, highly recommend Target car rental, no BS and friendly service and they have free shuttle service to airport. We spent most days traveling to different beaches and the views don’t disappoint. Old San Juan clean and appears safe. Large police presence throughout the entire island. No beggers and very little homeless people. Most businesses have someone who speaks English, overall a great trip. Thanks Rosalina!!!!