This hotel has such a sweet and attentive staff, it really brings soul to an already excellent hotel. The lady who checked us in was so kind to us after a very long trip. In general, everything is as you can wish for: great location, comfortable beds, everything is squeaky clean, breakfast has many options for western travelers, pool area is big and even has a mini beach on top, cocktails are great, they make ice from distilled water, i could go on and on.
If i'd have to say that something can be improved, maybe it would be around movie nights they have at the pool...if there are a lot of international guests, maybe it would be better to play a movie in English and something more entertaining, instead of a Viet drama :)