I come to Managua on AA 3pm flight today, but I show up at the hotel at 7pm after do a lot stuff, at soon I arrived I asked for food and the receptionist Justin told me to come back in half hour, when I come back a lot people from a church on the hotel, no employees only one, I asked for a drink after see how he give drink about 20 guesses and I still waiting and when ai asked for a drink he told me I have to wait him to serve more than 50 more people when I was waited too, Iam a guess too and always come here on my trips to Managua but after this I don’t think I will come back, I go sleep now with not food and even a drink, this is frustrated and not personal at all working.
I assume the GM knows about all this reservation but even that not personal working.
Complete disappointment