It is not perfect, but it still my favorit hotel in philippines, and the main reason for that is location.
The AC could be better, it never really gets cold enough for me. The staff is very friendly but they could have better houserules so you feel more welcome,the wifi could be better etc. But the room is good enough and yeah the location make into a winner for me.
I have stayed in gohotels in tacloban as well, and butuan is much better. Butuan has more entrances to the mall and it is more lighter and it has windows out, and for some reason they charge a fee for storage the luggage even if just for a few hours in tacloban, while they do not do that in butuan?
If i am in butuan again i will probably stay here again, worth notice though is that the price is shifting heavily in all of gohotels. Overprice when you book late.
The staff has always been friendly here.