Having travelled around Switzerland for the better part of a week, we came across a good few hotels, with both 3 and 4 stars. But this was really the one that stood out.
Upon entering the lobby, the hotel struck us as very fresh and in good shape, the staff was supremely friendly and helpful, and the lobby even offered complimentary ice cream and a choice of still and sparkling water bottles, which was very much needed during the summer heat.
The rooms (we lived in single rooms) were sufficiently spacious, very clean, modern and we all had balconies. There were unfortunately no AC installed (apparently due to building restrictions), but all our rooms had effective fans and plenty of ventilations from their windows. The rooms also had a complimentary minibar with water, beer and cola that was free of charge and refilled daily. The bathrooms were also excellent, spacious and felt luxurious.
The breakfast, included in the room price, was equally fantastic with a great variety including yoghurt, birchermüesli, lovely cheeses, bread of all kinds, fresh fruits, nuts, seeds, juices and even sparkling wine. You also had the option to order eggs and omelettes without any added charge.
The staff made us feel welcome and appreciated as guests at all times, and we'll be more than happy to return here in the future. It was easily a 4-star+ experience in a 3-star hotel.