I stayed here two years ago, and it was the first time I gave a hotel 10/10.
I came back this year very aware that Lebanese hotels tend to get worse by time. But here it wasn’t. The hotel is very unique comparing to ALL Lebanese hotels I stayed at. The level of professionalism is unparalleled in Lebanon. Staff are great and well trained, you don’t see ‘I hate my job’ faces, wether at restaurants, reception or the shuttle drivers.
Speaking about the shuttle services they have, I didn’t use it first time, but now I did, the drivers are great and drive way more professional than regular taxi drivers and drivers in Lebanon in general.
I highly recommend this hotel, sometimes their prices can be a touch high, however I think they deserve a higher premium than many of their competitors.