The hotel is tastefully decorated. The personal is very friendly and helpful. The breakfast is good. The size of the room is good enough, although we had the smaller room, it worked for us. There was a smell in the room, possibly the wool blanketts, which made us to aerate the room, but the room was clean otherwise. The weather (February) can be cold in Cusco, but the room can be warmed, which is really good and necessary.
The only problem is that the hotel is on a hill and although it’s not so much of a walk (around 5-10 minutes) to down town, going up and down can be tough at that altitude of Cusco for people who are not prepared so it is important to consider it. Our tour organizator came to pick us up at the hotel so it was not a big problem either. And if one gives itself time to accostum to the altitude, the location is then not a big deal.