10/10 Enastående
19 januari 2025
Extremely disappointing stay
Check in was very good. Friday night meal was ok, shame no mixed grill, steak, hunters chicken or pedigree bitter. Reported faulty shower 8.30am Saturday morning whilst having breakfast, my wife had a shower and if flooded the bathroom, including soaking the light fitting. She had to use all the towels to stop the bedroom flooding. I was unable to use it. We received a call at 4.00pm to offer a change of room but we were out for the day, so as we were told it was still going to be repaired we said it would be okay. We went for dinner later and checked again and were told it would still be repaired. We left Sunday, shower still not repaired. Quite honestly we should have been told it would not be done. The staff are extremely nice, but it appears they lack support. Could not possibly give a positive review of the place, there were even dirty footprints in the entrance from what appeared to be a plasterer that were not cleaned all weekend
Steve
Steve, 2 nätters resa
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