The first thing we noticed when we got at the hotel was a paper in the reception wall saying that there was no money given back to reservations, which we saw as a bad sign of what was about to come. The room was dirty with the hair of other previous guests all over the place: in the bathroom, on the bed, etc. The bed sheet was dirty with lipstick and "who knows what else..." The room was never cleaned during our 3 nights stay, so the garbage bin overloaded. The bathroom only had cold water and was broken, in bad conditions, in a serious need of renovation. In the room, the wardrobe was very old, with no floor AND NO HANGERS (I'm still wondering where we were supposed to hang our clothes...). The mini refrigerator had a yellow color inside and didn't look like the most hygienic, so we decided to don't use.
A lot of noise during the day due to ongoing construction in the hotel.
The staff was nice and tried to make things ok, but it was a bit out of their control. The cleaning lady was responsible to clean all hotel rooms on her own, and that's why she said sometimes "some rooms don't get the right attention". When we complained about the cleanliness she offered to change the bed sheets and clean the floor, but it didn't help so much since the new bedsheets and towels didn't seem super clean.
The responsible for the reception was nice providing info and tips.
The location was very central in Oranjestad.