Bathroom not cleaned.
Asked if heating was on and told Yes , But No heating at all and the window in room had been open all day.
The 2 beds plus sofabed was outdated and terrible to sleep in.
Duvet and bed sheet smelled terrible and had holes in them.
The door to our room wasn't closing properly so every time someone opened a door , then ours was clapping.
Also a lot of noise from the other guest when they walked in the hallway past our room , which was almost located at the elevator.
No free coffee or coffee maker was available.
This was a 4Star hotel , but the standard was well below that.
The price for the stay for 3 person was roughly 125 Euros ;(