6/10 Bra
15 augusti 2024
Be aware
I had booked a 3 person room for 2 adults for one night. When my boyfriend and I arrived to the reception the lady at the front desk immediately switched to Turkish (I do not speak it, but my boyfriend does). She claimed I had only paid for one person, instead of how it actually goes (you pay for nights, not per person). My boyfriend pointed this out, I showed every single receipt I had of the transaction and the reservation and she kept insisting that the price was paid for one person and I needed to pay more. She also wanted to see a receipt in English, which I did not have, since I used the website in my native language. Finally she gave up, still murmuring about updating the price.They gave us (in my opinion) the worst room they had, with no windows and it was right next to the entrance to the entire hotel, on the ground floor. Granted, maybe it was my misunderstanding by the pictures provided, that the room would at least have some windows...
Verifierad resenär
1 natts resa
Verifierad gästrecension från Hotels.com
