Front desk staff are very friendly and helpful. Room and public parts of the hotel are clean. Lobby looks nice and seems like a good place to socialize. Room cleaning schedule can feel a little bit random -- housekeeping doesn't necessarily come every day, though housekeeper did leave me extra towels and shampoo, etc., I guess to cover when they weren't coming. Provided shampoo, conditioner, body wash, bar soap, etc. all smell very nice. Hotel restaurant food is okay, but feels a bit pricey for what you get. You can order takeout to the hotel, and they'll have the delivery folks leave it on a shelf across from the front desk for you. There is a guest laundry room in the basement.