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Seralago Hotel & Suites Main Gate East

3.0 star property
Family-friendly aparthotel with 2 outdoor pools, near Old Town

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Seralago Hotel & Suites Main Gate East

2 outdoor pools, a heated pool, sun loungers
Lobby sitting area
In-room safe, laptop workspace, iron/ironing board, free WiFi
In-room safe, laptop workspace, iron/ironing board, free WiFi
Premium Suite, 1 Bedroom | In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

5.2 out of 10

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Laundry facilities
  • Gym
  • Refrigerator
  • Air conditioning
Main amenities
  • 614 apartments
  • Housekeeping (on request)
  • 2 outdoor pools
  • Free theme park shuttle
  • Outdoor tennis court
  • Fitness center
  • Children's pool
  • Spa tub
  • 24-hour business center
  • 24-hour front desk
  • Garden
  • Arcade/game room
Feel at home
  • Children stay free
  • Children's pool
  • Playground on site
  • Microwave
  • Connecting/adjoining rooms available
  • Television
The price is $65
includes taxes & fees
$57 per night
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Suite (Kid's Suite)

Family Suite (Kid's Suite) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Family Suite (Kid's Suite)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • 290 sq ft
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Premium Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
  • 505 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
  • 505 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Hair dryer
Eco-friendly toiletries
  • 290 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • 290 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Poolside

In-room safe, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Double Beds, Poolside

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • 290 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Maingate Lakeside Resort

Pool
Free breakfast
Pet friendly
Free parking
4.2 out of 10, (2361)
The price is $58
includes taxes & fees
$51 per night
Dec 1 - Dec 2
Maingate Lakeside Resort
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About the neighborhood

Map
5678 West Irlo Bronson Memorial Hwy, Kissimmee, FL, 34746

What's nearby

  • Old Town - 4 min walk - 0.3 km
  • Fun Spot America - 5 min walk - 0.5 km
  • ESPN Wide World of Sports - 9 min drive - 6.9 km
  • Disney Springs™ - 12 min drive - 10.5 km
  • Epcot® - 16 min drive - 14.0 km

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 17 min drive
  • Orlando Intl. Airport (MCO) - 22 min drive
  • Kissimmee Station - 16 min drive
  • Brightline Orlando Station - 21 min drive
  • Orlando Station - 26 min drive
  • Free theme park shuttle

Restaurants

  • ‪World Food Trucks - ‬7 min walk
  • ‪World Showcase of Flavors Food Truck - ‬10 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Flippers Pizzeria - ‬6 min walk
  • ‪Mr And MRS Crab - ‬5 min walk

About this property

Seralago Hotel & Suites Main Gate East

When you stay at Seralago Hotel & Suites Main Gate East, you'll be within a 10-minute drive of Old Town and Walt Disney World® Resort. Guests can take a dip in one of 2 outdoor pools or visit the fitness center for a workout. An outdoor tennis court and a spa tub are offered, and in-room conveniences include refrigerators and microwaves. The pool and location get good marks from fellow travelers.

Languages

Dutch, English, French, German, Portuguese, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Heated pool
  • Fence around the pool
  • Sun loungers
  • Spa tub

Internet

  • Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free theme park shuttle
  • Car not required
  • On site car rental

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Refrigerator
  • Microwave

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: USD 10.00 per night

Bathrooms

  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels provided
  • Eco-friendly toiletries

Entertainment

  • TV
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Fully fenced
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities
  • Near laundromat

Work spaces

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Laptop workspace
  • Conference space (1195 square feet)

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • No elevators
  • Upper floors accessible by stairs only
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible business center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Wet bar
  • Gift shop/newsstand

Location highlights

  • In the entertainment district
  • Near a hospital

Things to do

  • Fitness center
  • Outdoor tennis courts
  • Free theme park shuttle
  • Tennis on site
  • Volleyball on site
  • Basketball on site
  • Golf nearby
  • Water skiing nearby
  • Theme parks nearby
  • Ecotours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 614 rooms
  • 2 floors
  • LED light bulbs
  • Access via exterior corridors
  • Connecting/adjoining rooms avaliable

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 20.44 per accommodation, per night
  • Resort fee inclusions:
    • Business center/computer access
    • Fitness center access
    • Housekeeping
    • Laundry facilities
    • Pool access

Children & extra beds

  • Rollaway beds are available for USD 10.00 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee
Seralago & Suites Main Gate
Seralago Hotel Suites Main Gate East
Seralago Hotel & Suites Main Gate East Kissimmee
Seralago Hotel & Suites Main Gate East Aparthotel
Seralago Hotel & Suites Main Gate East Aparthotel Kissimmee

Frequently asked questions

Does Seralago Hotel & Suites Main Gate East offer free cancellation for a full refund?
Yes, Seralago Hotel & Suites Main Gate East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Seralago Hotel & Suites Main Gate East?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Seralago Hotel & Suites Main Gate East?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Seralago Hotel & Suites Main Gate East?
Yes, there's free self parking. Onsite parking includes off-street options.
What are the check-in and check-out times at Seralago Hotel & Suites Main Gate East?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Seralago Hotel & Suites Main Gate East and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes basketball and volleyball. Relax in the spa tub or enjoy the use of other amenities, which include 2 outdoor pools and a fitness center. Seralago Hotel & Suites Main Gate East also has an arcade and a picnic area, as well as a garden.
What's the area around Seralago Hotel & Suites Main Gate East like?
Seralago Hotel & Suites Main Gate East is a short 4-minute walk from Old Town and 5 minutes' walk from Fun Spot America. Travelers say that the aparthotel is in a great location.

Reviews

5.2

4.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Poor

Stay away from this place.
The only thing good about this place is the location to Old Town. We stayed here back in January of this year and didn't have that much of an issue. This trip was horrible and we will never stay here again. If it wasn't for the fact that it is almost 1am and my daughter is exhausted, we would have left and disputed the charges since they "Don't give out refunds". Another guest stated that it was his third room and he was ready to just leave and they refused to give him a refund as well. The front desk behaved as if the broken door that wouldn't lock (even after maintenance came and banged on the latch with a wrench) was my fault. The room that they moved us to was no better. There was dirt all over the floor. The Murphy bed was disgusting and the room was overall not kept up in repairs. At least this room closed after we had to push hard on it to shut it properly and had a latch. The TV had nonworking channels. I took a videos of everything, but this app is not allowing me to upload them or my photos
Tamar, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A++
Wow! SeraLago has definitely stepped up their rooms. We stayed in the new suites and had plenty of room for 3 adults. Separated bedroom, living room and kitchen area. I would suggest coffee maker and a comfy chair but everything else was great for the price.
Edward, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Place had many roaches and poor costumer service
8-night family trip
Verified Hotels.com guest review

2/10 Poor

Hotel malas condiciones
Necesita hacer demasiado arreglos las camas horribles el baño ni se diga votando agua las pared rota piso malos área de picina el jaccuzzi no sirve
Nilka, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

3-night business trip
Verified Hotels.com guest review

2/10 Poor

This place was awful. There was a leak in the bathroom that puddled in front of the toilet whenever we ran the shower. The floor was dirty. The sheets were dirty. One of the mattresses smelled like pee. There was at least 1 cockroach. I mentioned the bathroom leak when I checked out but they didn't seem to care; if I wasn't a pushover I would have asked for a different room or a discount, because it was not worth what I paid.
Marnie, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Run down. Dirty . Stained mattresses. 20$ a day fee.
Phil, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Miscommunication
I had to wait 20 minutes for the front counter lady to come in from smoking. The security guard was sitting in the lobby playing on his phone and he just kept saying she will be back soon.. Then she told me I had booked a double bed room and I said no I booked a family suite.. So I had to show her my email and she said well I don't know why they put you in another room, let me make sure I have a clean one.. After standing in the lobby for a total of 40 minutes (including her smoke break time), I was finally given a suite.. This was approximately 8:30pm
Mistie, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Telephone, t.v , coffee maker Notting was working
Enrique, 2-night trip
Verified Hotels.com guest review

6/10 Good

Took a long time to check in, no cleaning service "Temporarily suspended", ya ok buddy. Also no ice machine
Devin, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Front desk lady
The lady in the office that checked us in was nothing but AMAZING.. She was sweet and very polite. The only down fall from our trip was the pool closed at 8pm and the hot tub said it was open til midnight but it was closed when we went there at 8:30.
Mistie, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Trust the reviews STAY AWAY
The pictures of this property must have been taken at leats 30 years ago... everything was horrible, since check checking in till the las day of our stay. We checked in at 9 pm the line at the lobby was huge (people complaining first red flag), as soon as we walked to our room the door was open, and the lock didnt work, dirty towels in the bathroom ans the water of the toilet was running, went back to the huge waiting line, we were giving another room, pretty much same conditions, furniture smelled so bad, because it was extremely old, the light at the bathroom looked like a rave party going on and off the whole time, the keys of the room stopped working the second day, hotel full of dogs (definitely no service dogs), I can keep going but I will save your time, just stay away.... ohh be aware of the extra $20 per day for the"RESORT FEE" this place should be ashame of charging this fee for the conditions of the rooms and the whole place.
Karla, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rose, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Below average but ok in a pinch
While it wasn’t terrible it definitely wasn’t something to brag about. The lights didn’t work in the bathroom and the toilet leaked terribly from the water supply. We reported it and were told they’d fix it but no one ever showed up. The swimming pool in the back of the property by the suites we stayed in was closed down leaving us thinking there was no pool. It wasn’t until our 2nd day there when I went to report the toilet again that I was told there was another pool up by the front building. The rooms were a good size but there was no bedding/pillows for the pull out or the Murphy bed. The cable tv was a joke with almost no channels and bad reception. Never even tried to connect to the Wi-Fi. The mini fridge did not have a freezer compartment and the kitchen was big but only contained a microwave along with a ton of empty cabinets and a lot of counter space. I think the kicker was checking out and finding two days later a charge on my card for just under thirty USD that was completely unauthorized. After a couple days of trying to reach the manager I was told that staff/housekeeping (who knows) reported the room still occupied at 145pm which is a lie and my gps and toll statement shows me completely out of the county just after check out. It’s been a week and I’ve been told a refund is coming but I’m still waiting. The location right next door to Fun Spot / Old Town is why we booked here but I wish I would have known the down side because we wouldnt have booked.
Sarah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 1-night trip
Verified Hotels.com guest review

2/10 Poor

they said the foodcourt hasnt worked “since 2018”. toilet wouldnt flush just so dingy and dirty . The worse I got a refund but how do I get my $100 Hotel.com one key cash back?? my 10 year old was crying she was so scared.
Billy, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Josh, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Never again
The hotel rooms smelled awful. Tvs didnt work phones didnt work the whole property looked like we where in a 3rd world country. We had to go buy our own sheets and pillowcases because they looked so dirty!!!
Terri, 2-night family trip
Verified Hotels.com guest review

6/10 Good

One or two nights only
It is ok for a night or two, just somewhere to get your head down, not for a longer vacation
andrew, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

This was the worst place I have been to in my life.
Misti, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Andres, 1-night trip
Verified Hotels.com guest review

6/10 Good

Waiting for my 100$ return still
Steven, 3-night trip
Verified Hotels.com guest review

4/10 Fair

lora, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 5-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"The pool area was really nice and fun."
Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
4:00 PM
Check-Out Time
11:00 AM