Booked a Family room for new years eve & a meal in the pub joined onto the hotel, we got room 1, 1 metre from the hotel entrance, kids got no sleep due to the noise being so close to the entrance, included as with most hotels was tea/coffee, only peppermint tea & no sugar. Said check out online to save time then says take keys to reception at the end of the messing about online.
Breakfast menu with no times so it was finished when we went as we checked out,
we booked a table for 20.15pm new years eve in the pub what is with the hotel, what a shambles, was over full so waited 45minutes to be seated then told to hurry as the kitchen was closing, dreadful start to finish.