Disappointing Stay - Not Worth the Price
I recently stayed at this hotel for two nights with my mom and aunt, and unfortunately, our experience was far from pleasant.
Upon entering our room, we were shocked to find vomit both outside and inside the door. The shower curtains were moldy, and we had to immediately request that they be cleaned and replaced. While the pool itself was decent, the surrounding area was unattractive and poorly maintained. The fence and pool lounges were old and in dire need of replacement, and the umbrellas were so shabby it was clear no investment had been made in maintaining the property.
When we arrived, we asked the front desk for a restroom outside of our room, and were directed to one near the pool. This restroom was in terrible condition, with boxes and paper towel rolls scattered around, and the facilities themselves were old and unappealing. We were never informed that coffee and muffins were available in the morning, nor were we told that housekeeping had to be requested before 11 AM. It wasn’t until our last day that another front desk attendant mentioned a much nicer restroom in the lobby, as well as coffee being available behind a curtain in the same area.
To add to our disappointment, the pool towels we received on the first day smelled terrible. Although the hotel boasts beach access, the beach itself appeared neglected. The stairs leading to the beach were old and unattractive compared to those at other properties nearby.