6/10 Bra
17 augusti 2024
The view is the only thing that makes this a 4star
The view is amazing. The staff had a few service minded and friendly people in the crew but some less aimed to work with service… Food was ok.
The room was ok (we stayed in a family room) but not safe for kids under 4 yrs old due to the loft’s wall made of ropes and the stairs... The beds are terribly hard/bad (you feel the metal spirals in your back). The cleaning was extremely poor. At arrival we found old toothpaste stains, hair etc from previous guests, toilet was not clean, the drainage in the shower didn’t work and filled up shower with water +5 cm in 1 min (a man came to fix it but nothing happened except he wet the full bathroom and all our personal belongings and left without putting together parts at the sink). Drawers and surfaces was dusty. The outdoor area was very dusty and not clean etc Ie - We expect more from a 4 star hotel… the whole hotel area by the pools smells cloak. All and all not value for money. We will not stay here again.
Evelina
Evelina, 5 nätters familjeresa
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